1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Absolutely love this place. Variety of birds including tree creepers and wildlife in grounds - loved watching rabbits through window in evening. Very comfortable bed, great hospitality tray with nice biscuits and hot chocolate. Staff super friendly and efficient. Breakfast was excellent too! Lovely architecture and great pub attached.
Negative section of review
Nothing - everything was fantastic.
Positive section of review
Absolutely amazing place to stay. Comfortable, welcoming (the breakfast basket was ace!) and near local amenities and the NEC. Can't wait for another opportunity to stay again!
Positive section of review
Another excellent stay at the Penta - the best place for the money on the Island.
Positive section of review
We really enjoyed our stay it was so central to everything
Negative section of review
The rooms were to warm
Positive section of review
Location was very good, food was OK, Some staff very kind
Negative section of review
Swimming pool - was dirty, music blaring out rap music so not very relaxing. Some health and safety issues, trip hazards. Over priced for the overall experience Cleaner knocked but walked in straight away, cleaning trolly outside of room had the clean linen but open bags of food on it.
Positive section of review
Friendly staff. Parking available £25 overnight.
Positive section of review
Comfy basic place to stay in Fort William.
Positive section of review
Lovely and will be back again
Negative section of review
Nothing
Positive section of review
It’s position and ambience.
Negative section of review
I was disappointed that the cheapest bottle of wine was over £30.
Positive section of review
bit mad
Negative section of review
lack of care