1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Refused to stay at the property was disgusting manager was nice lady however still waiting for booking. Com to give me back my refund I’m disgusted how quick they are to take money of you 12 days later not been refunded customer care a shocking disgrace
Negative section of review
Everything was like a drug den
Positive section of review
Friendly and helpful staff. Room was comfortable and provided everything we needed for a 2 night stay. Breakfast offered a variety of choice, was plentiful and tasty.
Negative section of review
Nothing
Positive section of review
It was in an ideal location within close distance to local transport. The team went above and beyond to ensure that I had a great experience
Positive section of review
The hotel and rooms were very attractively decorated and furnished. The conservatory where we could take our breakfast box was very nice.
Negative section of review
We were disappointed not to be offered a cooked breakfast or personal welcome. The coffee machine was broken the duration of our stay. The hot water didn't stretch to two showers and we couldn't get the heated towel rail to work.
Positive section of review
Location is perfect…walking distance to most city attractions And across the street from train station.
Negative section of review
Street noise was too loud and you can not sleep with windows open even in floor 11
Positive section of review
Very clean, soap, good kitchen facilities, very good shower
Positive section of review
Immaculately clean and welcoming
Positive section of review
lovely location, and hotel
Negative section of review
cost of mini bar
Positive section of review
Peaceful and clean
Negative section of review
Nothing
Positive section of review
lovely staff