1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
We had a Lovely couple of nights away It is different to what we usually do but very relaxing the cabin was perfect and clean it had everything you need . It is a short drive to St Andrews or can do the coastal walk which took approx 50 minutes ( be aware this isn’t a flat walk you definitely need a good pair of trainers ) Looking forward to return
Negative section of review
We Liked everything Although a TV would be nice
Positive section of review
Room we had was great (Family Room). very spacious. bed and pull out bed both comfortable. The bathroom huge and great walk in shower. Food choices in restaurant were good.
Negative section of review
The lift did not level with the outside floor before the doors opened. Dangerous if you are not watching you could easily trip and fall.
Positive section of review
Location was excellent. Right in the city centre. Car parking at the back of the hotel for a small fee. Good breakfast included.
Negative section of review
Saturday night was very noisy as it was karaoke night. We were warned about this though in an email before we arrived. We booked late, so no other rooms available. Also Window was above kitchen extractor fan, so had the smell of the kitchen in our room. Must be the last room they book to people. It was cheap because of this I think.
Positive section of review
Outstanding level of furnishing and modernity. Lovely place to stay. Loved the drying and utility room.
Negative section of review
Nothing, it was perfect.
Positive section of review
Enjoyed a pleasant one night stay. Very comfortable bed 👌 Very helpful friendly staff
Chipping Campden, United Kingdom
Positive section of review
Great location. Friendly staff. Clean hotel rooms. Good breakfast
Negative section of review
Many rooms were based in the car park but as parking is difficult in Chipping Camden i understand this is a necessary inconvenience
Bishop Auckland, United Kingdom
Positive section of review
Good sized room friendly and helpful host.
Positive section of review
Location to transport.
Negative section of review
We rented the Apartment for 8 nights but it was NOT as advertised. Nothing supplied as advertised, only a partial toilet roll; no soaps, shampoo, cloths or DW liquid for the kitchen, no starter tea/coffee/sugar. The window behind the couch would not close which allowed for a considerable draft. There was no aerial for the TV. The TV was complicated as it required the internet to operate it. Every time time to TV was switched the internet had to be reconnected through setup. Programs were through You tube. We could not work to heater in the lounge as no operating instructions were supplied. Although we asked for these. There was no mirror or power points in the Bathroom. No power point in the bedroom for the Bedside lamp. The couch was soiled and had a cigarette burn to it. The entry to the Apartment and the surrounding street is littered with rubbish and weeds. The Apartment was upstairs and the carpet on the stairs had not been vacuumed for some considerable time. There were some dirty dishes in the cupboard and the small fridge needed defrosting. Very poor Management and communication continued from the Rental Agency, responsible for the Apartment. We sent them multiple emails, over 48 hours. They delayed in replying and addressed us by just surname. The Rental Agency made times to visit, we had to cancel plans and waited for them to arrive and they did not turn up. We had the fortune to meet the Landlord as the Apartment was up for sale and he had a viewing with the Real Estate agent and a prospective buyer, on our 2nd day there. He contacted the Rental Director, Mirza who was very apologetic and supplied us with the basics that were NOT in the Apartment. Mirza, the Rental Agency Director, has agreed to refund us 35% of our rental due to our considerable inconvenience and the resultant stress this caused. Attached is his text of 19/06/24, confirming this.
Positive section of review
Not pleasant
Negative section of review
Almost everything.
Positive section of review
Location
Negative section of review
Facilities a bit tired.