1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The manager is so friendly and warm - gave our kids some free play sets and lollies to make them entertained and welcomed. The rooms are spacious and clean. They gave us complimentary bottles of water every day. The room service is very efficient and friendly staff. There are plenty of cafes and restaurants near the hotel.
Negative section of review
It’s not central enough but the underground is not too far and we mostly took a cab for a family of 5 of us. So not a big problem.
Positive section of review
Bed was comfy , room was clean . Able to make tea and coffee and more provided at reception if needed . Reception lady very friendly and helpful, hot shower in the morning
Negative section of review
Although clean and functional the room and bathroom/ shower are tired and could do with a upgrade , but in saying that it possibly reflects in the price
Positive section of review
Staff behavior and cooperation. The check-in process was so smooth it was just quick and smooth. I really enjoyed the stay to the most.
Negative section of review
There was no AC in the room, shower room was too small and bit uncomfortable. Rest everything was excellent.
Positive section of review
The rooms are clean. Comfortable beds. Very friendly and helpful staff. The location is central to everywhere.
Negative section of review
Breakfast option is not good enough. Also because of the constructions near the hotel, the hotel car park was hard to find - maybe the reception can give more direction and explain better.
Shepton Mallet, United Kingdom
Positive section of review
Large beds, real milk & decent coffee/tea in room. Many little extras. Exceptional breakfast
Negative section of review
Parking at the property limited
Positive section of review
The owners are very welcoming make you feel at home
Negative section of review
Nothing
Positive section of review
Lovely room exceptional views absolutely stunning
Positive section of review
Lovely apartment, would definitely return.
Positive section of review
Was clean and tide Big room and cosy
Positive section of review
Great location
Negative section of review
Under the bed there was a heap of rubbish from previous guests. The door of our room faced the street and every night we were there someone tried to unlock our doors with keys- maybe not numbered so well??