1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Apartment very well located in London, easily accessible, clean, fragrant, organized, towels and bed linen clean and fragrant, apartment with air conditioning for both the cold and summer, well equipped with appliances
Negative section of review
That they don't accept dogs 😔 and that they took a long time to analyze my documentation and I had to contact them, but in the end it worked
Positive section of review
The breakfast was great and the service was very prompt. The bedrooms were stylishly decorated and the linen and towels were lovely.
Negative section of review
The room was a bit hot and we couldn’t see a source of ventilation as the window didn’t open, which we thought would be a real problem in summer.
Positive section of review
Comfortable, clean and beautifully furnished. It had everything we needed. Great location.
Negative section of review
Nothing really except not enough parking for all the apartments.
Positive section of review
Reception. Elysia was very helpful and polite. Easily the best staff member there.
Negative section of review
TV didn’t work. Shower was coming away from wall. No staff to be found in bar in evening for nearly 10 mins. Sticky tables. Poor food quality. Soggy chips, soggy pie. Two waitresses need training. After complaint to chef about food he removed cost of one meal. Waitresses were not to be seen again. No offer of dessert menu, or coffee. In fact no further contact so we upped and left. Went to reception to be told we hadn’t paid for dinner. No intention of not paying! Old adage, “if you want attention, get up and leave” Very poor service in restaurant. Breakfast also poor. ‘Yorkshire’ breakfast. Whole plate of food was awful. Bacon, eggs and baked beans looked and tasted like they had been under heat lamp for too long. Pleasant waitress. Even the toast after it been in the toaster was very chewy and not pleasant to eat. All in all a very disappointing experience.
Positive section of review
Convenient for RHS Rosemoor. Friendly welcome. Food simple but well cooked
Positive section of review
Good rooms and located in centre of Southall
Positive section of review
It was beautiful and the staff were lovely
Positive section of review
Location, very dog friendly
Negative section of review
Quite complicated booking system for dinner, had to book each evening individually
Positive section of review
Convenient for airport
Negative section of review
Old fashioned shower over bath
Positive section of review
Location
Negative section of review
So far so good
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