1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The place has been beutifully refurbished and is homely and very comfortable. The food was great and excellend value and the breakfast choices good and delicious. The staff were all very friendly and everything I wanted was available. My room (no 7) was very tiny but for me it was good, nice and quiet and a brilliantly comfotable bed and good shower. I loved it all
Negative section of review
Nothing - its all really well done and it suited me perfectly.
Positive section of review
The staff are all lovely, in such a fabulous setting and with the weather, it was a pleasant stay. The room was nice and big. Ordering drinks outside was a bonus. Requests for extra towels were met promptly. Loved the dog station in the bar (I didn't have a dog though)
Negative section of review
The bed is nice and big but the mattress rather hard with tiny pillows, although there were plenty. The bath filled up with the shower which is undesirable
Positive section of review
A comfortable, well-kitted out, smart, contained unit in a superbly central location. Our short stay was fabulous and thoroughly enjoyable. There's lots to do and visit in Christchurch.
Positive section of review
Spacious and modern rooms. Only reason i booked it was that is close to the airport and we needed a place just for 2 nights.
Negative section of review
It is a self check-in, we didn’t meet the host. They have a weird portable device to regulate the heat, I had to call the host for instructions - Doubt it that elderly guests will manage turning on the heat… It was freezing when we arrived, they didn’t warm the place up even though they knew when we are arriving. It took more than an hour to get warm. Heating in the bathroom doesn’t work and they ignored my request to fix it. There were just a view toiletries, looks like they calculate the minutes you are staying and leaving just enough shampoo/body soap for like showering twice - ridiculous. Overall, nice place but the service is very bad - don’t recommend it.
Positive section of review
The apartment was clean and the bed was really comfortable. Great location with free parking.
Negative section of review
Unfortunately the shower was only staying at one temperature and was too hot to use but when we contacted they said we can use another apartments shower.
Positive section of review
Every member of our family feel valued and entertained during the stay.
Positive section of review
Interesting and likeable host but unprepared for our arrival.
Negative section of review
Bed broken on arrival, after 14 hour flight followed by train and tube rides, not welcomed. Had to sit sideways on toilet as knees would have hit door when shut. Is this legal?
Positive section of review
All went well, NO COMPLAINT
Positive section of review
Location was good
Positive section of review
Nothing
Negative section of review
Most of it