1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Robert ensured that our stay at Brackness was everything you would’ve wanted. The room was very comfortable,clean & has all the little extras over and beyond the normal accommodation. Breakfast was exceptional, fresh fruit and yoghurts, full Scottish breakfast with quality ingredients. Would definitely return.
Negative section of review
Nothing
Positive section of review
Clean comfortable room with an amazing view nice food and amazing breakfast with lots of choices staff very friendly. Amazing location with the beach on the hotel doorstep.photo attached is a picture from hotel room window.
Positive section of review
I booked for an overnight stay after a music concert in the city centre. Got a fantastic rate for 3 people. Sofa bed was already made on arrival. Parking next door which was easy to find.
Negative section of review
Being unable to get a taxi, not the hotels fault. It was a 30 min walk to the venue with help from Google maps. Not much else to fault.
Positive section of review
All staff were lovely - very welcoming and friendly. Nothing was too much trouble. Room spacious and comfy. Good value for money. Breakfast excellent and restaurant staff were brilliant.
Negative section of review
Nothing.
Positive section of review
The room and bed was comfortable and clean. The restaurant in the pub was very good, tasty food and plenty of meals to choose from.
Negative section of review
We heard the noise from the bar in the evening, the breakfast was continental which we wasn't aware of, we much rather had a cooked breakfast. There was only one dish provided for our cereal so that was a nuisance when the room was for two people.
Positive section of review
Excellent location for our purpose. Modern, well designed facilities. Good choice for breakfast.
Negative section of review
Perhaps could have done with more bar staff at busy times.
Positive section of review
Beautiful on the outside and in, the staff were amazing and so were all of the facilities.
Negative section of review
N/A
Positive section of review
Very clean and tidy. Exceptional friendly staff. Great location and at a good price!
Positive section of review
Staff was very helpful.
Negative section of review
Cleanliness. Passage on 4th floor was very dirty.
Positive section of review
Everything was great
Negative section of review
Nothing