1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Fairly close to royal albert hall where our night out was, approx 15min walk. Recent refurbishment mentioned in listing stood out as bedroom decor and shower room very nicely done. Surprise continental breakfast, sure it said this was extra when booking.
Negative section of review
Old building so no lift available and most of our party have varying mobility issues - friends were on 3rd floor. Would be nice to have a drink and relax on return from night out but there was no bar which was a shame.
Positive section of review
Hotel is in a great location just minutes from nearest tube station, we had a room for three with 2 double beds, room was very spacious and clean with lovely decor, just wish we were on a higher floor to get the lovely views
Positive section of review
Beautiful hotel and grounds and location is ideal for exploring the town. Fabulous room. Very comfortable. Breakfast very good in terms of quality.
Negative section of review
We had given our arrival time but when we arrived there was no-one there. The door to the hotel was open and we rang the outside bell and then the bell in the hall and waited but no-one came. We waited some time before someone noticed we were there. The same happened at breakfast next morning. No-one was in the dining room. We managed to locate someone in the kitchen who then brought our pre-ordered breakfast.
Positive section of review
Good room, large comfortable bed and facilities. Well situated in the town. We were able to store our cycles in the room
Negative section of review
Would love more properties to provide secure cycle storage at ground floor level but appreciated being able to store them in the room
Positive section of review
Very convenient location for travelling north. The continental breakfast was perfect.
Positive section of review
Every thing was fine. Food very good. Would definitely recommend it.
Negative section of review
Can’t think of anything.
Positive section of review
Very convenient for location of training we were attending
Negative section of review
Extra charges for room service.
Positive section of review
Room well laid out. Beds and bedding very comfortable.
Negative section of review
Stairs not handy for us as Senior Citizens. However the staff very kindly helped with our luggage.
Positive section of review
The breakfast and evening meals were excellent.
Positive section of review
Great location ,great staff
Negative section of review
Room will need updating soon but clean enough 👌👌