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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
It’s like a 5-star home! It has got beautiful rooms and great facilities! I found everything I needed! Excellent location! Also, Ashley is very friendly and helpful with all kind of information ! We really had a great stay, and definitely will recommend to friends! 6 June 2024
Positive section of review
The "hotel" was clean and comfortable. The location is good. Kirkwall has a wide selection of eating places and some great visitor attractions.
Negative section of review
This is no longer a hotel: it is an annex to the Kirkwall Hotel further along the harbourfront. The bar and dining facilities are no longer available: if you want a meal or drink you have to trek along to the Kirkwall Hotel, or look elsewhere, whatever the weather. None of this was made clear in the description of the place. Check-in was at the Kirkwall Hotel (where else) where you were given a set of keys and had to let yourself in to the Shore and find your own way to your room. There were no on-site staff to provide help and/or advice. The bedroom was compact but reasonable. However there were no windows to speak of. There were 2 skylights giving no view (but which let in lots of daylight from 4.00am onwards) and a small 1ft by 2ft window giving a view onto an adjacent wall. The main room light could not be switched on/off from the bed - this could only be done from the switch by the door. All in all, a great disappointment. For £160 a night I expect a real hotel, not somewhere that lacks all basic facilities.
Positive section of review
All of the food was good couldn't fault anything really location was lovely we will be back again.
Positive section of review
Good helpful staff & good facilities. Clean & realaxing feel to hotel.
Negative section of review
A few little niggles but nothing really concerning.
Positive section of review
Spotless rooms, comfy beds & good value for money
Negative section of review
The area wasn’t the best, there was a man shouting at 3am outside the hotel which woke me up. Not the hotels fault just not a great area
Positive section of review
I don't remember.
Negative section of review
Nothing to be concerned about.
Positive section of review
Location and staff
Negative section of review
No windows in bathroom, made the room very humid and damp.
Positive section of review
Ok location
Negative section of review
Dont bother paying extra for the sea view, the windows are too dirty to see it! Toilets wasnt working when we got there. No towels in room
Positive section of review
Affordable
Negative section of review
cleanliness
Positive section of review
It was ok
Negative section of review
Staying in the house next door My own mistake pressed the wrong button