1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The staff were really friendly and attentive. I had an issue during my stay and the staff I informed were so kind and helpful. The bar downstairs is a place we've been regularly and love so the discount you get when staying in the hotel was very welcome. The hotel was lovely and quiet so felt very private and the location is just fantastic.
Negative section of review
The mattress was far too soft for our liking (of course just personal preference but did impact our sleep!). All the decor looked a little tired and dated and for part of our stay the lift wasn't working. I had one incident where housekeeping entered my room when they weren't scheduled to, interrupting what I was doing and they were really quite brisk and unfriendly to me which felt like an invasion of privacy, but when I told other hotel staff they were very kind and assured me it shouldn't have happened and that conversations would be had with the relevant people.
Positive section of review
It was a last minute plan and we were very lucky that there were just the last 2 rooms left for me and my family to stay. I was so grateful to the entire team for looking after us at those wee hours in the night.
Negative section of review
That they could only offer limited rooms.
Positive section of review
Cleanness excellent and location great to walk, eat and shopping, and block away to train station
Negative section of review
rooms are small and bathrooms are tiny plastic cabins similar size to a plane toilet (economic), shower size was decent enough but some odor in the toilet I believe due type of cabin with poor drainage.
Positive section of review
Location is excellent, one minute walk to the metro station. Street food was awesome over there.
Negative section of review
The toilet and shower room are separate and the toilet doesn't have a sink to wash the hands u have to go to the shower room to use the water.
Positive section of review
Location was ideal close to most conveniences and not too far from the train station!
Negative section of review
There was no place for 2 people to eat as there was only a single chair for the desk.
Positive section of review
Beautiful hotel Excellent staff Excellent location to town
Negative section of review
Room 337 under the staircase outside is the train station where you can hear the announcements and trains all day and night. The room raging hot and could only open one window then you heard the station even more. Staircase creaks when people use it and you hear that. The bathroom smelt of sewage.
Positive section of review
Location was great, right by the boating lake and sea.
Positive section of review
The size of the rooms and the cleanliness
Negative section of review
Nothing
Hardstoft, United Kingdom
Positive section of review
Very clean with helpfull friendly staff
Negative section of review
stairs were very narrow and steep making it difficult for anybody with limited mobility
Positive section of review
Great location.
Negative section of review
N/A