1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
I appreciate the fact the owners are very friendly and helpful as they were outside waiting for my arrival. The property is extremely comfortable, clean and tidy. I felt I was home surrounded with love and care. I recommend it to everyone specially couples and families.
Negative section of review
None
Positive section of review
Location was splendid. Hotel was comfortable and quiet. Some work being done to breakfast area so had a packed breakfast…work almost finished. Good selection of food in bar during day and evening.
Positive section of review
Excellent choice of breakfasts from menu all brought to table ...self service for toast, juice, fruit , and pastries. Great service and lovely breakfast room.
Negative section of review
Nothing we didn't like
Positive section of review
The owners were very helpful and on arrival meet us and showed us around. Lovely place and would visit again
Negative section of review
On first attempt it’s out of the way but adds to the charm once there
Positive section of review
central location close to lime Street station,many bar's and restaurants nearby.
Negative section of review
Dirty and smelly room/ tired decor, bottom of door showing kick marks on outside,cracked/ holed tiles in bathroom and sink enamel chipped off,handles missing from bath. wet carpet by one side of bed,not enough room to get out of bed on other side,had to climb to bottom to get on/off bed.we complained and moved to another room in a slightly better condition but not worth £195 a night still. Uncomfortable bed and one pillow each. This once prestigious hotel is urgently in need of a major refurbishment.even repairs done are of a poor quality. The additional cost breakfast was poor ,very little choice if you don't want a greasy English breakfast.( I love a full English,but theirs didn't taste good at all,) A large ,uncovered( unhygienic )bowl of unknown- flavoured white sloppy yogurt ,which you had to dollop out into a bowl, or "value" cornflakes and cheap bread,or rock hard mini doughnuts was the alternative. hot water machine for tea constantly messaging 'filter out of date and replacement required'. Dissapointed/ unhappy overall for cost. Avoid and stay at a Premier inn or Travelodge, similar prices but cleaner, comfortable and better breakfast. Talking to locals later they said it had declined in standard over the years.
Positive section of review
Breakfast great location very good staff helpful room very very clean
Positive section of review
Location is very good in Mayfair walking distance to many places
Negative section of review
Hotel needs some renovation. Afternoon tea disappointing
Positive section of review
The location was ideal for our dog.
Negative section of review
Bedroom was clean, but was run down, as was the property which really needs updating.
Positive section of review
Location & comfort.
Negative section of review
n/a
Positive section of review
Lovely weekend
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