1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Mathry, United Kingdom
Positive section of review
Everything was truly lovely. Comfy bed, spacious bathroom with a powerful shower. The cottage was very clean, very spacious with plenty of room for us and a beautiful view from the window. There was a lovely bottle of wine, Welsh Cakes and homemade jam left for us. The location was ideal for exploring north and south Pembrokeshire. We especially liked the lovely warm welcome we received from Vic, the owner. We can’t wait to go back again.
Negative section of review
Leaving Pembrokeshire behind!
Positive section of review
The room was spacious and clean with a nice walk in shower and separate toilet and washbasin, fridge and tea and coffee facilities. The bed was huge and very, very comfortable. The breakfast was excellent with a good choice of cereals and fruit, tea, coffee and the cooked choice was also very good. We were visiting family in the area so didn't have an evening meal in the hotel.
Negative section of review
Our only criticism is the lack of a comfortable lounge. All the furniture in the bar, public lounge and dining room is solid wood. This is OK for eating a meal, but afterwards it would have been nice to relax in a comfy chair.
Positive section of review
Location, location, location! Hotel located in the South Terminal of Gatwick airport. We just had to take the elevator to pass security to catch up our early morning flight. Very comfortable room and bed. Very quiet.
Negative section of review
Minor detail but the USB plug didn't work so our phones couldn't charge overnight. The shower head started dripping in the middle of the night.
Positive section of review
A warm welcome from Keith. Very clean and comfortable. Excellent breakfast and an ideal stop on my journey to London. I would have been happy to stay longer but had time constraints on the length of my trip.
Negative section of review
I'm used to country lanes so although the road to the village was a bit busy, I was too tired to walk, but it wouldn't have presented problem. However, any one unused to walking in the country, please walk facing oncoming traffic, you're easier to see, and it's safer for pedestrian and driver. Amazing how many people don't and then complain!
Positive section of review
The feeling was like we are at home. The staff was very friendly and helpful. It was quiet area, not far from any club 😉
Negative section of review
We can not say anything we didn't like.
Newcastle upon Tyne, United Kingdom
Positive section of review
Lovely hotel, great location for Central Newcastle. Staff on the whole were very pleasant, polite and friendly.
Negative section of review
The only downside we had was the lady who served us at reception when checking out. She was clearly having a bad morning, did not seem amused when I asked about what I needed to get of the car park that I had paid for when checking in. Also she did not even say thank you, or pass any other comment as we were leaving. Manners cost nothing !
Positive section of review
Lovely clean room with view of the loch, excellent location for exploring, lovely spa facilities
Positive section of review
Outstanding service from all staff at The Grand. Nothing was too much trouble.
Royal Tunbridge Wells, United Kingdom
Positive section of review
Beautiful views and lovely interior such lovely staff
Newcastle upon Tyne, United Kingdom
Positive section of review
The building and proximity to station
Negative section of review
Not over keen on the breakfast . I don’t like the way the mushrooms are prepared too soggy. Same with tons. Eggs look unappetising and scrambled egg shouldn’t be left in those dishes to go rubbery .
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