1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Convenience for pod transfer to and from T5. Restaurant and bar were not crowded and no advance booking was required. I did not use the car park but noted that there was plenty of room and am likely to use it in the future. Room was small but perfectly satisfactory for one night.
Positive section of review
Location / apartment was exactly what we required, received an email prior to arriving with exact directions to get to property also were to find lock box and pass code with photo to show location.
Negative section of review
Absolutely no problem's at all
Positive section of review
I thought the breakfast was very nice, staff were accommodating and very helpful. When we ordered something not on the menu they were happy to cook for me.
Negative section of review
We could have had room with a better view as there was a fire escape outside. Room was very small not what we expected when we booked.
Positive section of review
Hotel is great location for Cardiff city centre and easy to get to. 12pm checkout time is great. Great size rooms.
Negative section of review
Stayed here many times before the attraction being location and value for money with facilities. Now very disappointed that access to the spa/leisure facilities is not included as a staying guest and have to pay extra. Did not find this out until a few weeks before staying and already pre booked rooms. They would only take cash and not card for the leisure facility. Unless there is a good deal on I won't be staying here again and will look at other better located hotels in the city with same facilities. Some of the lifts are also out of order meaning longer wait times. Wifi was also not working.
Positive section of review
I had a room with a sea view which was good and the staff was very helpful location good
Negative section of review
The car parking seemed a bit expensive
Positive section of review
The boat was a brilliant experience and miles better than staying in a hotel
Negative section of review
Nothing
Positive section of review
Lovely grounds, excellent dining room, spacious and comfortable room
Negative section of review
Nothing to dislike
Positive section of review
Great location, great parking availability.
Positive section of review
It was cheap and bed was comfortable
Negative section of review
No tea or coffee in room
Positive section of review
Great room and bike friendly