1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
It was obvious that the prime reason Hilary runs hers and John's B&B is that she loves it and wants to welcome her guests as she would like to be welcomed. Plenty of towels were supplied (sheet, bath, hand and flannels) in a very nice shower room and the breakfast was delicious; the generous bowl of varied fresh fruit was a particularly nice touch. There was a great selection of hot drinks and no UHT in sight but FRESH milk in the fridge (including cow's milk alternatives on request). I made the silly mistake of leaving a scarf behind on departure. Hilary posted it first class the next working day and refused to take any money from me for P&P
Positive section of review
Excellent location and ideal for solo traveller in need of a bed before or after an early/late flight. All the facilities you need and much cheaper than other hotels. Bed was comfy and the free coffee in the morning was a nice bonus.
Bigbury on Sea, United Kingdom
Positive section of review
Exceptional service. Excellent communication before arrival and very many special touches. Staff are all friendly, courteous and extremely helpful.
Negative section of review
In no way affected the stay, but disappointed that the 'Mermaid Pool' was not available - not sure if this is seasonal or based on inclement weather during period of stay. Maybe being advised of this when checking in would be helpful.
Positive section of review
Location, price and the food at the Pub and the staff were very polite and helpful.
Negative section of review
Damp patch on ceiling needed painting over, flooring was lifting away in the bathroom and there were a few cleanliness issues in the bathroom as well, there was some mould /mildew in the shower and the shelf above the sink wasn’t clean. The bed frame stuck out a bit and I caught my leg a few times walking past this and the chair. The pillows were a bit lumpy. These issues wouldn’t put me off staying again however.
Positive section of review
The ease of getting into the property and the helpfulness of the staff.
Positive section of review
Friendly staff. Good sized room. Brilliant shower!
Negative section of review
Only downside is the distance from city centre, but well aware of that when booking and wouldn’t put me off booking again
Positive section of review
Lovely place and great food
Positive section of review
Great location
Positive section of review
Nothing
Negative section of review
Breakfast start 8.30am - too late, I am begging for an invoice for almost 1 and a half day. No-one at the reception. No reply to the bell. Zero customer service