1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Convenient location at Heathrow airport for an overnight stay before an early morning flight. Breakfast opens from very early in the morning.
Negative section of review
Poor cleaning standards - dusty surfaces, big stain on the chair which I avoided to use. Quality of the breakfast was poor.
Positive section of review
It was a big plus for me to rely on the quality of the food on offer. The service was also attentive and friendly.
Negative section of review
Just a small grumble. I wa given a room eqipped for a disabled person which I am, but the bed , although very comfortable was quite high up and meant I had to climb up to get into it.
Positive section of review
The hotel had a nice frontage in a quiet location. cannot comment on meals as we did not eat there
Negative section of review
was there anything not to like. The hotel was up to expectations
Positive section of review
The hotel responded quickly to deal with my blocked shower. The breakfast was enjoyable.
Negative section of review
The property was in need of refurbishment.
Positive section of review
The location was good by the quay. The flat was well layed out on the ground floor
Negative section of review
It appeared not to have been cleaned before we arrived, cobwebs, waste left in the bin, moldy bathroom shower area. A slug came out from behind the bath panel ( coming away from bath) whilst I was shaving. Being older we found the sitting area to low and therefore not easy to get up from. No problem for the young no doubt.
Positive section of review
Breakfast was decent portion Bed was comfortable
Negative section of review
Breakfast Wasn't included in room price Breakfast Service was diabolical - 40+ minutes to arrive after ordering and lady didn't care at all Additional payment for parking (£6) despite being 1.5 miles outside city centre Swimming pool was fairly limited - no deck chair or additional seating
Trefnant, United Kingdom
Positive section of review
Everything fantastic, no faults.
Negative section of review
No complaints.
Positive section of review
The staff were friendly!
Negative section of review
The price ( almost £142 ) for a 1 night stay, the room was tiny and wasn’t very clean, shower and sink seals were rotting… not even a breakfast included
Weston-super-Mare, United Kingdom
Positive section of review
The staff were pleasant.
Negative section of review
The hotel was dated. The bathroom had a strong sewerage smell. We booked a sea view room and our window was facing another building. The room was exceptionaly hot. The windows were filthy dirty.
Positive section of review
Cozy and clean rooms
Negative section of review
wifi is not available in our room