1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Although we were accommodated in a separate building from the main Edgebaston Park Hotel we were able to use all of facilities as we were attending a function there.
Negative section of review
Nothing
Positive section of review
Gave us more beds than we asked, plenty of towels and soaps etc! Had a balcony which overlooked a gorgeous park and was a really stunning area! so upper class.
Negative section of review
The property was at a slant due to being quite old and outdated, didn’t put a damper on the experience though as other than decor was lovely!
Positive section of review
Booking was made for employee who said they particularly loved the Strawberry Tart! Thanks again
Positive section of review
Nice comfy beds and wonderful swimming pool and sauna facilities. Small but well looked after.
Negative section of review
Some paint peeling in our room. Very minor.
Positive section of review
Spotlessly clean high standard of design. Comfortable beds and amazing bathroom
Negative section of review
The column fan was inadequate for the recent heatwave and we had an uncomfortably hot night. Windows only open slightly. The fridge in the cupboard is kept too warm and all of our food went off. No sewing kits and small bins
Brighton & Hove, United Kingdom
Positive section of review
Location was great , clean bedding. Plenty of crokery in kitchen, great WiFi
Negative section of review
Slow communication. Key collection and drop off point a 15 minute walk with no parking. Decoration in need of tidying up in places ie bathroom peeling . Mis matched kitchen cupboards Sofa broken and very uncomfortable. Mattress in one of the rooms very worn and saggy. Tv signal very poor. Heating controlled by owner. It was far too hot asked for it to be turned down. Advised it had been but still unbearably hot.so windows opened wide . This had issues as a noisy area at night. Not the 5 star experience they advertise.
Positive section of review
Great location. Fresh fruit with granola and yoghurt , unavailable.
Negative section of review
Lack of fresh fruit and granola and yoghurt, unavailable.
Positive section of review
Well furnished room in a nice location
Negative section of review
Didn’t know until after booking that there was a deadline on arrival time and that there was a minimum age (25) restriction.
Positive section of review
Location, facilities, staff
Negative section of review
Housekeeping a bit hit & miss. Parking expensive
Positive section of review
The view
Negative section of review
Horrendous customer service, I was charged twice for 1 night, after telling the staff, they told me I was lying even having shown the transactions, I have since rang the hotel and they keep ignoring my calls, terrible.