1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Very handy for Donington Park for BTCC race day and coming from the direction of Melbourne meant we got into the circuit Main Entrance in the morning without getting stuck (a friend coming from the motorway spent an hour in traffic). Comfy bed and room was large with nice hot shower, tea and coffee making in the room and toiletries. We also ate there in the evening and service was friendly, food good and recommend booking as there was only one other table free. All the staff were friendly and working hard to make our stay pleasant.
Negative section of review
Room felt cold when we first walked in but was warm as we went to bed. Obviously a pub, and didn’t bother us, but there was some noise from the pub which could be heard in the room
Positive section of review
Friendly and professional staff, clean room, cooked breakfast was hot and lovely - worth getting up for! They were generous with a late check out, and key for late-night access made things simple.
Negative section of review
Had two beds in my room which was lucky - one mattress was like a Hypnos, the other like your grandmothers’ spare! Needless to say I chose the former. Soundproofing between rooms wasn’t the best - could hear neighbours’ snoring. Hotel forgot to give me bath towels - I did fine with the hand towel but wouldn’t have been fun had I tried to wash my hair at night.
Positive section of review
Recently refurbished, someone has spent a lot of time & money doing the place up. Good pint in the bar. Didn't try the food as put off by the reviews.
Negative section of review
One guy cooking (burning?) the breakfast & sorting out the tables etc. All a bit amateurish. I felt sorry for him!
Positive section of review
I love coming to this hotel, and as I booked with a breakfast I was seemingly upgraded to a double double room . Wonderful. The breakfast was also sublime.
Negative section of review
Nothing
Positive section of review
Good location along the bus routes, friendly staff, comfortable beds.
Negative section of review
The temperature of the apartment was difficult to control, and found too warm - needing to use the fan. Reception offered more fans to counter the heat.
Positive section of review
The Hall, the receptionist:D, the interios, and the surroundings
Negative section of review
Maybe the bathroom outside the room, tiny and a bit old
Positive section of review
We liked the staff and the cooked breakfast.
Negative section of review
We found the property a little bit run down not very well maintained especially the outside of the property. When you look at photos of the property it looks maintained. The bathroom was recently renovated but not totally finished with nowhere to put toiletries. It was nice and clean.
Chester-le-Street, United Kingdom
Positive section of review
The room was clean and very comfortable
Negative section of review
Price for food and drink a little expensive
Positive section of review
Great location . Lovely staff .
Negative section of review
Nothing .
Positive section of review
Lovely bar and restaurant area
Negative section of review
A bit dated