1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The staff were extremely helpful and so kind, upon arrival they even upgraded our room. Lovely location as it’s close to Tullochgrue Black Park and the town centre, local buses can be unreliable but the walk up is lovely. The facilities are great and the range is amazing, really enjoyed the breakfast. Looking forward to coming back in winter next time :-)
Positive section of review
Great location and a beautiful room. We arrived from Australia at 6am and arrived at the hotel at approx 9am. We were able to check in early and have a shower and rest. A very welcome offer.
Negative section of review
Nothing - it is an excellent hotel.
Positive section of review
Welcoming greeting on arrival. Reception was clean Restaurant area was small but clean Staff were pleasant and helpful when asked how to get somewhere. Bed a pillows were comfortable
Negative section of review
Really looking forward to a relaxing night away, was put on the 3rd floor and the room was very small for one person Really looking forward to relaxing in the bath, but it was very small length wise, water was very slow to run, tap was rusty and found the plug didn’t stay down so it would fill. 1 very small lift that would hold about 4 people with out luggage (so had quite a wait). Internet was down but you were not informed on arrival, only told when I asked
Positive section of review
Friendly & professional staff. The room was clean and it's in a nice calm location. I would recommend it for a short stay in Inverness.
Negative section of review
Some furniture in the room felt quite old.
Positive section of review
Very helpful staff. 2nd night was booked via our company and we booked the 1st night. They arranged it so we could be in the same room.
Positive section of review
Very convenient coming from going to the ferry. Easy access into the caravan. Eateries on the doorstep.
Negative section of review
A little smaller than expected.
Positive section of review
Location was excellent and the style of the hotel was beautiful. Lots of pubs and eateries close by
Negative section of review
Water Pressure was very poor. We stayed n the 5th floor with no lift access. This made it difficult with 2 large bags.
Positive section of review
Rooms clean but missing things such as spoons and mugs.
Negative section of review
Having to write this review at 3am because the people on the floor above us are playing loud music and making lots of noise. Really poor, no consideration for other guests.
Positive section of review
Very convenient for airport.
Negative section of review
All done though it would be useful to have prior warning about transport to and from airport. The hotel no longer have their own bus but use a private company which are excellent but need to be booked.
Positive section of review
Staff very friendly
Negative section of review
Room was not fit for purpose, show not designed correctly, expelling water everywhere, even though it barely worked and hot and cold fleeting between every 10 seconds