1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Excellent meals. Very nice room, even though the staff were not aware that we had booked a room with a sea view ( our room did not have a sea view). They said that Booking.com keep allocating this particular room as having a sea view even though they keep telling you it hasn't! The staff were very accommodating and gave us a free evening meal to make up for the extra money we had paid for a sea view. So satisfied with the outcome.
Negative section of review
The Lifeboat was fine, but may I suggest that Booking.com listen to their hotels so there is clearer communication (see above comments about room with sea view). I am more inclined to book directly with the hotel in future to avoid any confusion
Positive section of review
There was mold everywhere there was no light in the bathroom smelled disgusting and it was dirty and the bed shits wasn’t clean the bed wasn’t comfortable and there was no tv and the kettle didn’t work there was period stains on the bedding go in room 10 omg
Negative section of review
EVERYTHING IT WAS DISGUSTING 🤮🤮🤮🤮
Positive section of review
for sure one of the best and nicest hotels in Fort William! Very stylish, very modern. perfect for "refuelling" after our walk on the WHW. Service is wonderfull, everything was clean, breakfast was excelelnt... definetly nothing to complain!
Negative section of review
nothing
Positive section of review
Comfortable bed, nice clean room, towels high guilty, other hotels take note. Very pleased, quiet place. Well worth the money.
Negative section of review
Not their fault, I arrived mid afternoon, so I did find some on street parking. After 6 pm, there is more parking in permit bays..
Positive section of review
Close location to the city centre. Free parking on site was useful. Decor throughout is nice.
Positive section of review
Very well finished, its obviously newly renovated and in a precise and well thought out way
Negative section of review
Would have prefer a table to work at rather than eat!
Positive section of review
Very friendly hotel team, lovely room and a super breakfast.
Positive section of review
Great location. Nice staff. Food was good and ambience nice
Negative section of review
Bed too hard - got backache but so e people prefer hard beds
Positive section of review
Very nice pub.
Negative section of review
Nothing
Positive section of review
Everything
Negative section of review
Nithing