1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Last minute booking due to being in the area for work, the hotel staff were great and very helpful. The hotel has a lot of character, the room was clean, bedding was exceptional and bathroom too. It has everything you need.
Negative section of review
There's nothing I didn't like.
Positive section of review
Ideal location for shuttle crossing. The bed was very comfy bed. The room was clean. Free wifi and free parking.
Negative section of review
Noisy until approx. 11pm but it was very quiet after this - the music in the bar was loud and the staff seemed to congregate under our bedroom window. The shower over the bath was very low due to sloped ceiling so could barely stand under it.
Positive section of review
Great location the only thing was all just card breakfast was ok but the rooms was great. Very relaxed vibe.
Negative section of review
That everything is card
Positive section of review
The location, the cleanliness, and the view was excellent. Emma was really humble and responsive.
Negative section of review
None
Positive section of review
Central London, near Hyde Park, very clean, room very well maintained, a very good night.
Negative section of review
I have not been able to book for another night !
Positive section of review
Ideally situated to visit the village. Staff very helpful and friendly. Food very good
Negative section of review
Some maintenance required in room
Positive section of review
Clean lovely surroundings friendly and attentive staff.
Negative section of review
Nothing!!!
Positive section of review
Location was good. Interesting building
Negative section of review
Despite arriving late due to horrendous traffic, and making this known to staff, families (fair enough) and people on business/diplomatic duties seemed to be given priority at check in, even though my check in would be very quick. Also, the room was very noisy… both from drunks walking down the corridor and a fan in the bathroom. Some evidence of damage in the bathroom too Additionally, the fire alarm/smoke detector light in the ceiling was very annoying. Local parking was expensive.
Stratford-upon-Avon, United Kingdom
Positive section of review
The location was just perfect.
Negative section of review
Although they have parking you have to pay for it, £7 per day. An error was made & although we knew, we thought the receptionist sorted as she took our car reg, she hadn’t! we only realised this when we checked out, consequently received 2 parking fines, total fines £200, no response from hotel but have emailed them, fingers crossed they sort & no more fines arrive in the post!!!