1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The location is great as only 10mins walk to the Big Ben. We were upgraded at no extra charge to the family room with a River View which was fantastic gift and made such a difference. The view of Westminster, Big ben and Thames, night lights- the best of London in front of you through massive panoramic like glass wall window. Staff super friendly and helpful even at busiest times when many people checking-in simultaneously. It felt like up the class hotel in perfect location with extraordinary views both from the room, bar/breakfast area and other facilities. Were given free drink vouchers from the bar whilst waiting for a room to be ready (only because they kindly upgraded us for the river view).Amazing! Will go back again.
Negative section of review
Some minor one about cleaning equipment left for long time in the corridor so as dishes/plates/trays not collected from the floor, but really nothing compared to fantastic experience.
Positive section of review
Friendly staff, clean, lovely continental breakfast, rooms had nice views over the fields and hills opposite
Negative section of review
Everything was great, but if you wanted a cooked breakfast that was an extra £3pp at the pub down the road. The continental breakfast was great and had everything you would expect.
Positive section of review
My situation, was a quick stay to enable me to get sleep on way home from my travels
Negative section of review
due to my circumstances the length of my stay
Positive section of review
Perfect location in Margate old town. Short walk to the bay. Paid parking very near
Negative section of review
I said in one of the smaller rooms with no space for a table
Positive section of review
The view was amazing, The property was clean and warm
Negative section of review
The message when booking is you get the code 1 day before your trip, after emailing twice on the actual day to ask for the code nothing, was slightly worried has we had a 4 hr drive rang both contact numbers and finally got the code 3 hrs before due in caravan, once in contact was really good we ran out of gas on the 2nd night and it was changed within 2 hrs
Positive section of review
Good choices, well served in lovely room
Positive section of review
Everything especially the breakfast
Positive section of review
The locality and friendliness
Negative section of review
Nothing
Positive section of review
The spa was amazing!
Negative section of review
The room can do with a kettle for early morning coffee, especially since my room was a distance to the restaurant