1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The Castle Inn has been struggling to recover since the pandemic. Although there is a need to modernise, the rooms we had were both clean and functional with very comfortable mattresses and bed linen. Everything worked. The staff were all very welcoming and friendly, and the breakfast (full English) was prepared with care and very tasty. We did not stay for lunch, but would have loved to.
Positive section of review
This is an incredibly well maintained Airbnb type property with a dedicated parking space. The owner has gone to great lengths to make it a comfortable and luxurious stay. Most important - the bed was comfortable and we had a good nights sleep. Best of all, my partner left her earrings behind and the owner posted them to her.
Negative section of review
Honestly, I don't have any ideas on how it could be improved.
Positive section of review
Location was great friendly staff and the hotel was clean and comfortable and was everything we wanted for our short stay would definitely recommend and hopefully visit again soon
Negative section of review
Really could not fault the hotel or staff
Positive section of review
Room was fine for what I needed it for which was to sleep in. the facilities were adequate and the location was decent for where I needed to get to.
Negative section of review
the staff were unfriendly and ignored me while they carried on with their conversation when I tried to check in. So it took me longer to check in than i expected (15 mins waiting while they chatted to each other)
Positive section of review
Very clean, high spec and all the facilities you need.
Negative section of review
Nothing ourselves. But stairs were steep so a challenge for elderly.
Positive section of review
Clean all perfect and locationis lovely
Positive section of review
Staff were friendly and efficient.
Negative section of review
The rooms are tired and need to be updated.
Brighton & Hove, United Kingdom
Positive section of review
The location was near for work.
Negative section of review
state of room left a lot to be desired, and very slow to be served by staff. Just issues all round.
Positive section of review
Very friendly staff.
Negative section of review
Shower was to hot
Positive section of review
Very welcoming
Negative section of review
Nothing