1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The breakfasts were excellent. The variety leaves no-one disappointed. The price at £15 was excellent value. The hotels proximity to the Beamish Museum Park is the best in the area.
Negative section of review
The bed frame had ornamental corners which stuck outward and cracked shins! A couple of cushions placed at the corners solved the problem.
Positive section of review
Only had a short overnight stay .....but our room was clean and comfortable. particularly enjoyed the welcome glass of prosecco!! Would definitely stay again if needed.
Negative section of review
Nothing
Stansted Mountfitchet, United Kingdom
Positive section of review
The evening meal offering was just what we wanted. The choice was reasonable and not too pretentions, as was the price
Negative section of review
Too much feedback being asked for The client does not gain any benefit form it - all the advantage goes to the vendor
Positive section of review
The hotel was in an excellent location for Terminal 5 for an early flight.
Negative section of review
There was nothing which I didn't like or I thought could be improved.
Positive section of review
Location,early check in service with a small charge,bar,large rooms
Negative section of review
Could do with a little care and attention
Positive section of review
The breakfast was outstanding. The room was clean and comfortable
Negative section of review
We had an evening meal at the hotel. We ordered from the basic daily menu. We were not told about the special meals on the blackboard. That meant we ended up with soup and burger and chips ( the wagyu burger was not available) when we would have preferred steak. All the staff were very pleasant but they were all young and when we asked a question they had to go elsewhere to get the answer.
Positive section of review
Location was nice and so was the breakfast but otherwise...
Negative section of review
Beds weren't cleaned, and really uncomfortable - wouldn't recommend.
Positive section of review
Unique building and staff very professional and friendly
Negative section of review
Our room was above kitchen extractor fan
Positive section of review
Good shower and bed was comfortable.
Negative section of review
Initial reaction was disappointing. Entrance door to Guests rooms was rotting away along with the wooden windows in places. Entrance hall filthy and carpet on the stairs dirty. Gave a poor first impression. Staff fairly pleasant but not well trained or particularly well dressed. No self service foods set out for breakfast on the first morning. Chicken Caesar Salad sent back at evening meal as no chicken included. The chicken then offered was inedible. Cooked breakfasts poorly cooked and presented. Most inedible sausage I have ever seen! The knife would not cut it! Possibly eggs, bacon, sausage etc were cooked earlier and then re heated later! Worst cooked breakfast I have ever been presented with!
Positive section of review
Very good
Negative section of review
Location
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