1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
It's a great location. Booked the family room that suited our purpose, and the children had a great time. Plenty to eat and choice for breakfast. All staff were helpful and made the stay easier with the local knowledge of best places to eat for children. Would recommend and will stay again next time we are in Leeds as a family or on business 👍.
Positive section of review
room clean comfortable everything to hand i have stayed there many times before and never had a problem
Positive section of review
Perfect hotel for our one night stay. Breakfast was just right.
Positive section of review
Location was good and everything was well presented and clean.
Negative section of review
The room was nice but a lot smaller than it appeard on the pictures so a little overpriced in my opinion.
Positive section of review
The hotel was spotless and nice dining room and seating areas
Negative section of review
Can’t think of anything we did not like
Positive section of review
Good location Clean Room Friendly staff
Positive section of review
The history of the place lovely views
Positive section of review
Good food and pleasant staff
Negative section of review
For a superior room it laked for example windows very poor no ventilation carpets in a state we have stayed here before but Badley needs attention in some things.we understand that talks are ongoing for refurbishment can't come to soon
Positive section of review
The activities for the kids
Negative section of review
Extremely dated. Not value for money. Had to pay for all activities anyway so why was this dated basic hotel charging us so much the stay is beyond me. Plus check in at 4pm and check out at 10am what kind of scam is that. Bad and rude staff members. Zero attention to customer service for what is sold as a luxury stay.
Positive section of review
Location and view
Negative section of review
Service in the restaurant was very slow this year and not as good as previous years