1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Drumahoe, United Kingdom
Positive section of review
Wow simply Wow!, The attention to detail, sense of hospitality, friendliness, cleanliness, comfort, professionalism, Albert and this place tops on all such parameters. Would recommend this place to family and friends without a 2nd thought, and would be back again in the summer. Thank you for giving us such a pleasant stay!
Negative section of review
Nothing
Positive section of review
The location is perfect, nestled away off the side of steep hill but still a 2minute walk to the cathedral. The security is also brilliant. The property was beautiful and quaint, so clean and cosy. The breakfast of croissants and yoghurt was nice and different for us but it was enough.
Negative section of review
I honestly can not think of anything to write. I was impressed with everything.
Positive section of review
Sedgefield is a great location for drinks and dining and this hotel is perfectly situated to take advantage of everything on offer. A mini fridge in the room was handy for keeping drinks cool.
Negative section of review
Only coninental breakfast provided in the room was available, whilst this was perfectly adequate, a full breakfast as we've had previously at this hotel would be even better.
Hurstpierpoint, United Kingdom
Positive section of review
The room was simple but clean and we couldn’t have expected much more for such a reasonable price. Would stay again if in the area.
Negative section of review
Our fault completely, but also wasn’t made aware during booking - we stayed on a Sunday evening and their restaurant & bar closes at lunch time and doesn’t reopen again until Tuesday, which scuppered our dinner and breakfast plans. Be aware there are very limited options of dining on a Sunday or Monday.
Positive section of review
The hotel is ideally located for Gatwick and a pleasure to visit. The rooms are comfortable and the staff very friendly. J
Negative section of review
ust two quibbles, Air conditioning. You don't need it. The piaza was too cold unless you could escape the AC (far end of the bar area). I had a pizza in the Italian restaurant which was thin base and should have been crusty but was undercooked. Pity because in the past I've had only positive experiences.
Positive section of review
Perfect location and easily accessible. The staffs are wonderful and ready to assist anytime.
Negative section of review
Car parking fee for my visitors.
Positive section of review
Location was great. Staff were very friendly, polite and attentive.
Negative section of review
I’ve seen better bathrooms in prisons (no exaggeration).
Positive section of review
So poor, very poor it needed a complete. renovation
Negative section of review
Was so tiny, you could hardly move round one person can only go past the bed at the time. The room was filthy. I have taken loads of photographs of it. . The bed was incredibly uncomfortable and the bed kept moving all the time.
Positive section of review
A bit busy as expected.
Negative section of review
The Bar did not have any red, white or rose wine in stock.
Positive section of review
the restaurant
Negative section of review
still haven’t responded to 2 calls and two emails about lost property