1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Good location. Good sized room. Comfortable bed. Clean and well equipped. Plenty of plugs and usb sockets. Well supplied with personal care products in big bottles - not the disposable ones. An eye to comfort but also the waste of those little plastic bottles.
Negative section of review
It’s nice to have lovely coffee in the morning. Not sure if the Nespresso capsules are recycled or recyclable. This matters to me.
Positive section of review
We booked this very last minute and they knew we would arrive after midnight. They were so understanding of our situation and helped us out. The hosts were wonderful, we had a nice breakfast and the location is beautiful.
Positive section of review
The room was clean and comfortable. The host was very accommodating and lovely to talk to... Very helpful. I'd recommend this to anyone as it was a short distance away from Gatwick. It was a very pleasant stay.
Positive section of review
Location and room. Communications with the owners. Made it so much easier. Thank you.
Negative section of review
Not able or easy to open windows - got a bit stuffy. Parking was available but only for two cars. We parked in the street. Not ideal but no problem.
Positive section of review
The breakfast was the only good thing about our stay
Negative section of review
On first entering the hotel there was a very musty smell. The hotel was shabby and very tired, very dated needed a complete revamp will never book again
Positive section of review
I had a great stay....will go back.
Positive section of review
Owners friendly and welcoming.
Negative section of review
Bedroom and en suite in need of updating
Positive section of review
Nice hotel, close to station
Negative section of review
Be aware nearby subway station has no elevators, can be a problem in case of bags. Its a bit of a walk from station to hotel. I travelled with some family with mobility issues so getting to the hotel from station wasnt as comfortable for them
Positive section of review
Hearing the birds
Negative section of review
Location. No running water in room. No en-suite toilet. It easy to find.
Positive section of review
Location
Negative section of review
No decent coffee ie pods. Instant doesn’t cut it. Ever. Shower taps placement meant you got wet, hair included, before you were ready with the right temperature. No shower caps which are really necessary in this situation. Bad . No water in frig.