1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
I like the whole package, the whole vibe. I’ll be staying there regularly during my frequent visits to Glasgow. Highly recommend to anyone. I think it would be brilliant if they had some sort of loyalty programme.
Negative section of review
I think it would be great if they introduced a loyalty programme.
Positive section of review
Nicely located beside River Trent, and walking distance to a McDonald and Trent Inn - the food is quite nice there. I can sleep well at night.
Negative section of review
Need to be careful about parking. The avenue is not for outsiders. For those who need to drive, you must get a free space outside of the avenue.
Positive section of review
on arrival we had a friendly guy showing us around and to our room...and on checkout a lovely lady saw us out...
Negative section of review
nothing not to like
Positive section of review
Very clean and spacious in a good location. Host was absolutely lovely.
Negative section of review
Communication was difficult. You have to meet the property's host onsite but are only allowed to contact them through the property management firm. There is no option to receive/leave the key in a dropbox instead. The last check-in time on booking.com was incorrect and we were called repeatedly as we were nearing the property to hurry us along despite us keeping them up to date with our ETA earlier in the journey. We learned when we arrived that the ETA had never been passed onto the host. Better communication and system needed but everything else was great.
Positive section of review
Location. Very close to Pimlico subway station and a very nice area.
Negative section of review
Security is very bad, room has a conventional lock with a very simple key. Should be upgraded. Hotel is old with 4 floors and no lift which we get but everything is low budget, no shelf in the shower so everything is on the floor, no toilet roll holder, towels are small and thin. 1 day the room didn't get serviced and I had to go to reception myself to get towels and coffee. He gave me 2 coffees, 2 sugars and 2 milks, that's my rations for the day. 2nd time they serviced the room but no clean towels. Wi-fi password is about 12 foot long, don't know why it needs to be that complicated.
Positive section of review
Beautiful property and location was close to airport.
Negative section of review
Not clean at all. Had dust everywhere. Spots on furniture Iron was old and ironing board was broken
Positive section of review
Very friendly hosts. Nice room. Pleasant breakfast
Positive section of review
E xcellent location.self catering
Negative section of review
The DVD did not work.ver
Positive section of review
What a hotel