1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The details in the Harry Potter room were mind-blowing and really pleased the little (and older) Harry Potter fans! The location was excellent for anyone going to the studio. The non-themed room was very pleasant as well. The staff was very friendly and gave us some good tips for things to do, as well as finding adapters for us to use for the duration of our stay.
Negative section of review
There could have been a little more variety in the breakfast selection, but it served its purpose.
Positive section of review
No breakfast, a cottage which you provide your own food and drink however there was an unexpected welcome pack on our arrival, most welcome. The website states parking for 2 cars, I rang the host and said we were part of a car club and there would be 3 cars, this was agreed and space was made available👍
Negative section of review
The cottage is very clean and comfortable, the chairs in the lounge area are perfect. The TV has lots of available channels, the WiFi is very good, the only downside is the lack of headroom in the upper bedroom, this is only really suitable for smaller children, as the shortest member of our group I opted for this and banged my head several times although I appreciate being an old property there is little that can be done to alter this.
Positive section of review
Location is good, staff especially the Banquet manager is very friendly and caring. Good breakfast options. Connected through Ferry to the main Canary Wharf area so a good peaceful location.
Negative section of review
Rooms could have been more spacious
Positive section of review
The indoor pool, with our son, his wife & our grand son. The safety of our grand son being able to run around in the grounds away from roads etc
Negative section of review
Leaving & going home.
Positive section of review
Customer service was second to none. James , a member of staff really excelled himself and made our stay first class.
Negative section of review
N/A
Positive section of review
Breakfast not available but it did not matter as we were picked up at 5AM by pre arranged transport.
Negative section of review
Happy with location - unable to secure luggage until opening time or staff available at 11AM but we were aware of this when booking.
Positive section of review
Very accommodating, we booked about 7.30pm on day of arrive. Very friendly staff.
Positive section of review
Great location Fun atmosphere Vy thoughtfully designed Great shower
Negative section of review
Despite great design features was lacking in the small things ie bathroom toiletries, tea bags, fresh milk, bottled water
Positive section of review
Superb host, beautiful house, top notch breakfast!
Positive section of review
Stayed here mant times, always a comfortable stay.