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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Overall good experience. Nice location with sufficient parking. Close to the main road, but it is situated is such a way that it is not disturbing. If you sit on the terrace in the sun, you hardly see the passing traffic as the hotel parking which you overlook is above street level. Through the tunnel you can reach Loch Lomond and the cycling / walking path. The Inn offers a good variety of food and drinks, and it is all very tasteful. We really liked the good restaurant so we did not have to go out for dinner. If you do want to go out, realize you will need to use you car. We can recommend breakfast and diner, we did not have lunch. Do make sure you make a timely reservation for diner. Even just for 2 persons. The restaurant is popular. Room was spacious and cool.
Negative section of review
We felt that the restaurant was understaffed for dinner, which led to some delays. There may also be some room for improvement in the efficiency of team work. Nevertheless, overall it was not concerning. We got everything we ordered and within very reasonable time. For housekeeping The Inn uses a system where a guest needs to opt-in. You need to put a sign on your door to have your room cleaned. From a hospitality point of view I would offer opt-out instead as we have had at other locations. Either offering needs to be properly communicated to the guests. If you, as a hotel, choose for opt-in requiring your guests to put a sign on the door, you will need to make sure you explain that when guests check-in and you need to make sure every room has such a sign. We were not told (and after the first night room was cleaned) and when we raised this during our second full day, we did not receive the professional answer from the blond receptionist a guest may expect. That truly left a negative impression.
Positive section of review
Perfect apartment & wonderful view of the sun setting over the sea from the balcony 😍 Lovey walks with stunning views not far from the apartment, as well as a lovely walk over the beach to the beach bar, which was fab! We absolutely loved our stay & will 100% book again
Negative section of review
Could not fault this perfect apartment in a great location
Positive section of review
Tranquil countryside. Lovely garden. Big airy room. The host was delightfully welcoming and cooked a lovely dinner and breakfast for me. It was a lovely change from a hotel.
Negative section of review
Nothing
Positive section of review
Central location. Host came to meet and greet and was really helpful with any issues, was prompt in replying. Good Chinese takeaway down stairs and no noise pollution.
Negative section of review
Could use with a few more kitchen utensils but other than that, all good.
Positive section of review
Only stayed for one night. All the staff where really friendly. The food was excellent.
Positive section of review
Friendly staff, clean rooms, tea room, bar, restaurant on site. Central location
Positive section of review
The rooms were clean and airy, everything you would need.
Negative section of review
The stairs were too much for us
Positive section of review
Nice big room. Clean. Views.
Negative section of review
One window curtain needed mending
Positive section of review
Breakfast was excellent
Negative section of review
The bar closed strangely early for a Friday evening
Positive section of review
Location excellent
Negative section of review
Bed mattresses not very comfortable, need to invest in quality mattresses and pillows
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