1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The staff are fantastic from reception to restaurant and maintenance and room service: The Breakfast was plentiful with traditional English breakfast and continental options . The meals in the bar and restaurant were of good quality. The room was fantastic big screen Tv large bed and walk in shower and bath
Negative section of review
We wasn’t told that the pool sauna and spa would be closed all of the days we were staying which was very disappointing. And detracted from our stay and overall score for the hotel
Positive section of review
The location was perfect for us, - a short stroll to the bus/tube/restaurants. The room was clean and had everything we needed. Above a small cafe/bakery which was great for grabbing breakfast/coffee etc.
Negative section of review
The crockery and cutlery could have been slightly more plentiful, but a small gripe. The recycling in the area wasn't really communicated. Had to ask for the wifi code, but once received it worked well.
Positive section of review
We stayed here to attend a concert at the OVO arena and the location is fantastic. It's a short walk from the venue and there were plenty of options for eating out etc around it.
Negative section of review
There wasn't anything we didn't like to be honest
Positive section of review
Great shower, comfy bed (not too soft), lovely views from the lodge garden which is accessible to everyone. Kettle, tea & coffee in hut. Friendly welcome.
Negative section of review
The front doors on the huts. Impossible to close them quietly so it’s too bad when people come in late - you will be woken up unless you’re a very sound sleeper.
Positive section of review
Great location for the airport. Basic but clean room with tea and coffee available.
Negative section of review
Nothing, this was a one night stay for an early flight so was perfect.
Derry Londonderry, United Kingdom
Positive section of review
Great location, responsive hosts and quite comfortable facilities
Negative section of review
Whilst the property is quite nice, it needs some TLC. Missing smoke alarm, paintwork in need of recoat, very limited cooking facilities and lack of pillows. One per person? The description suggests ample parking is available, but it is hit and miss as most parking is filled up by workers during the day.
Positive section of review
It was presentable and useful
Negative section of review
There was a sofa bed advertised but not one there. Also the extra deposit fee was thrown in after the booking was secured which seemed underhanded.
Positive section of review
Near the Subway station.
Negative section of review
Breakfast could have more options available.
Positive section of review
Location , food
Negative section of review
The only problem was the lift to our mezzanine floor was not always working, partner who is disabled had occasionally walk down or up the stairs with his crutches, I did mention it to the receptionist she said were having trouble with that lift I will get maintenance on to it.
Positive section of review
Wonderful room
Negative section of review
No elevator - not the best choice for people with mobility issues