1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
This is an excellent accommodation if you want a trouble free stay in Newquay. Right from the check in, to cleanliness, to helpfull staff, to its ideal central location, to check out went smoothly. The location is probably the best part of it with all the local amenities nearby. I would highly recommend Blue Reef Lodge.
Positive section of review
Very nice decor, helpful & friendly staff, good location close to lots of restaurants & old street station. Room was comfortable & very clean. Great water pressure in the shower but couldn't use the ceiling / rainfall shower option as the water sprayed out in every direction!
Negative section of review
When I checked in I was given a room before ground level with no window - this was not flagged in the booking process & I wouldn't have booked this had I known. Thankfully the staff moved me to another floor where the room had a window but it was more a frosted pain of glass so you couldn't see anything outside. New room was also beside the lift so was quite noisy & a lot of light came in around the door. My phone signal was also terrible but thankfully there was free WIFI.
Positive section of review
We bring our own food . We are bit awkward we didn’t realise that we shared some guest in the apartment, and we have child so excited and make noise. Rooms are explicit but for my suggestion maybe an extra pillow or blanket keep in the room as a reserve.
Negative section of review
We are happy to be together because we are in the same church congregation , but some guest seems doesn’t like us , doubting about their food that we may take it , and slammed the kitchen door while we are in a dining table.
Positive section of review
Beautiful view from the dining room! Marivic was exceptional at the front desk; Josephine and Gin were very nice servers. Thanks for the Memories
Positive section of review
Made a room available for us with very little notice. Very welcoming and an excellent breakfast thrown in for good measure.
Positive section of review
location on beach front is excellent one waiter on was very friendly rest of staff poor
Negative section of review
valet car parking £25 doesnt detail this on website Charged for use of Wifi -shocking don't get charged for this in budget hotels Rooms not cleaned properly found someone elses shorts in my bed!!! Dinner buffet was very limited and luke warm run out of two types of lager. Staff on reception poor in terms of communication and welcome. decor of rooms old in need of repair
Positive section of review
The staff at the reception were very pleasant and helpful.
Negative section of review
The hotel could use a nice room freshener and puffier pillows. Nevertheless, we had a good experience.
Positive section of review
The site was brilliant. Best site we’ve used.
Negative section of review
If there could have been a site map or directions when we got into the site as to where the Dizzaed area was that would have been great. We arrived very late so difficult to see in the dark.
Positive section of review
Rooms clean and comfortable
Positive section of review
Everything was perfect
Negative section of review
Couldn’t put any fault
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