1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Not the first time we've enjoyed staying here and won't be the last time. The Merchant's Yard is a lovely hotel - nice and modern, spacious rooms which are spotless, an excellent bar and restaurant - and exceptionally friendly and helpful staff. Located in the middle of the Peak District means it's our go-to place to stay when visiting.
Negative section of review
N/A
Brighton & Hove, United Kingdom
Positive section of review
The room had been updated......big windows great view lovely clean soft bedding and bed The staff are a credit to the beach hotel,
Negative section of review
Smell of breakfast....toast .... in room as the room was above breakfast area
Positive section of review
Lovely warm, helpful welcome. Generous breakfast, lovely room. 20 minute drive to Norwich centre or the Norwich Showground.
Negative section of review
Room was directly above the bar so was a little noisy, very thin partition walls to adjoining rooms and I could clearly hear conversations whilst I was in the ensuite. Although the accommodation was clean overall, the bathroom had a lot of black mildew in areas that just needed a good scrub. I left the sign out for a room clean as my son had dirtied the bedding but it wasn’t changed, as far as I could tell the only change was a top up of bags. As I was paying the same amount per night, I would have expected clean bedding to be put on.
Positive section of review
This was a lovely, our room was a renovated horse stable. Very clean and comfortable.
Negative section of review
Accommodation was great, nothing negative.
Positive section of review
Good location with parking,. Friendly staff. Clean and comfortable.
Negative section of review
Nothing!
Positive section of review
The food was good, however staff and service not great.
Negative section of review
Restaraunt staff not professional and appearance shabby. Staff not attentive
Positive section of review
Good breakfast friendly staff
Positive section of review
Large space for 7 adults!
Negative section of review
Nothing
Positive section of review
Lynda is awesome
Southend-on-Sea, United Kingdom
Positive section of review
Very good
Negative section of review
Staff and rooms neatly and tidily