1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Everything! From easy pick up of keys and friendly helpfulness of reception staff to comfortable bed and all possible facilities I needed during my stay. The location is amazing and provides easy access to so many things in Central London. Also close proximity to major transport hubs.
Negative section of review
Not a lot.....maybe if there were a lift in the building, it would have been more than perfect....but I can see it would be difficult to install a lift in that type of building.
Positive section of review
Big room, large comfy bed and huge shower. Booked this hotel because we were going to a concert at the O2 Victoria warehouse and it was a couple of minutes walk away so an excellent location for that.
Negative section of review
Absolutely no food available either at the hotel or surrounding area when we came out of concert. Even though a leaflet in the room said there was a 24 hour limited menu available when we rang room service at about 11pm they said the kitchen was closed and nothing available. I think a hotel of this calibre should be able to provide a selection of food and drink at 11pm on a Saturday night so was extremely disappointed with this aspect of the hotel.
Positive section of review
Location is good, close to the water front and very close (walking distance) to the coach station. Lots of restaurants and bars close by. Room was fine, clean and comfortable. 11am check out is good.
Negative section of review
No laundry facilities but pretty close to a laundromat. No breakfast available but not a big deal. Bit expensive but mine was a late booking.
Positive section of review
Super hotel now stated in refurbished room - third floor amazing shower comfortable bed and quiet
Negative section of review
Outside is not very welcoming needs a bit of a refresh
Positive section of review
Location great, breakfast good. Would have liked a coffee pod machine.
Negative section of review
Liked everything
Positive section of review
Location great Great value for money Comfy bed
Negative section of review
Staff behind bar were miserable especially the one booking in he was very unsocial but the lad that was on when I handed my keys in was lovely
Positive section of review
Clean friendly good food comfy
Positive section of review
Very clean and very spacious.
Negative section of review
Squeaky floorboards xx
Positive section of review
The location is fantastic
Negative section of review
The rooms were the smallest I’ve ever stayed in.
Positive section of review
Nothing
Negative section of review
Very basic. Looks like ikea showroom with less aesthetics. No instructions on how to use heating. Beds were very uncomfortable. Not value for money. Very far from all spots on isle of skye so will suggest to stay in Portree.