1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Saint Johns Chapel, United Kingdom
Positive section of review
The cottage has a lovely cosy feel, nicely decorated and spacious which is deceiving from the outside. It is equipped with all the basics you need. The beds were very comfy and huge, we all slept very well. We had a great time spending time in and around the cottage. It was the ideal location for us in a pretty village with a shop, cafe and two pubs. We loved exploring the river Wear walk and the many bridges and fords were very fun to cross. We also did day trips to Beamish (about 50mins in the car), High Force waterfall, and neighbouring villages like Alston and Stanhope. Next time we return we would consider going during the winter to benefit from using the wood burner. Hosts Martin and Fiona were excellent communicators and very helpful with queries we had. We were sad to leave but look forward to returning one day!
Negative section of review
Everything was great!
Positive section of review
This property was honestly all around exceptional and me and my partner were extremely happy with all the services, there is nothing negative I could possibly say. Very friendly hosts too.
Newcastle upon Tyne, United Kingdom
Positive section of review
The location was spot on for the price of the room, which was quite spacious.
Negative section of review
The mattress and pillows were not exactly comfortable it could be better.
Positive section of review
Central and comfortable. Many of the rooms have been updated, tastefully so.
Negative section of review
Staff transparency. A simple mistake was made, and they had checked in someone else in the room
Positive section of review
Loved the location. Staff were really helpful. Really clean
Negative section of review
Gap under the doors upstairs meant we could hear anyone walking past. I loved that it gave the room character but didn't help with the noise.
Positive section of review
Flexibility of service. Mubi was incredibly accommodating.
Positive section of review
Central to town
Negative section of review
Friendly staff
Positive section of review
Value for money
Negative section of review
Nothing
Positive section of review
Nothing
Negative section of review
Customer service charging us twice and refusing to refund for an error on there side