1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Good: This was my second stay here in the same week and this time I had a bright, comfortable, double room on the first floor with a large window overlooking the street. The bed and pillows were clean and comfortable and the bathroom was fine. The only negative is that the light within the mirror over the basin was not working. The large lounge area on entering the reception is very comfortable, with good sofas and a large TV and bar. Breakfast is adequate and the breakfast room is bright and clean. There is a lockable bike shed.
Negative section of review
Nothing to comment on. If you get the right room this is a nice place to stay.
Positive section of review
Every detail was well thought out from the overall design and decor of the house to the wonderful selection of fresh produce provided for breakfast. We wanted to wind down after a hectic time in Europe and UK. It was a joy to be able to relax in the charming courtyard and garden as well as enjoy the all the comforts of the house. Our hosts, Sam and Tim could not have been more welcoming.
Positive section of review
The location was fantastic, Clifton Village was seconds away with great restaurants and shops and the suspension bridge 5 mins away. We walked into Bristol in 15 mins (steep hill back up but doable or you can get the bus.) Lovely breakfast at the hotel.
Negative section of review
The room was really small! Would have preferred not to have to choose what we wanted for breakfast before we'd arrived at the hotel.
Positive section of review
The staff were very friendly and welcoming and the beds were very comfortable, a plus is we could leave our suitcases in reception so we were able to get another good half a day sight seeing.
Negative section of review
The only thing was the stairs but that’s only as I have mobility issues so found them hard to get up and down
Positive section of review
Lovely room with lake view and balcony. Big comfy bed with luxury toiletries and great spa.
Negative section of review
I missed the small print about no extra beds for our 4 year old. Luckily the super king bed was plenty big enough though.
Lytham St Annes, United Kingdom
Positive section of review
Staff were pleasant and helpful Very clean rooms and a great location
Positive section of review
Superb, neat and clean. Polite staff, excellent location.
Negative section of review
For level below reception, there could be a lift or easier access than steps.
Positive section of review
Excellent property, i think staff needs to keep it clean
Positive section of review
easy to book in and out, pleasant people
Negative section of review
breakfast a bit dull, relative to other hotels e.g . little choice for continental breakfast ; limited space so had to queue for table or go and eat in bar away from the buffet
Dalneigh, United Kingdom
Positive section of review
No breakfast facilities were dirty
Negative section of review
Every were was dirty door handles coming of when u opened the living room door the shower keep moving when it should be static floors were sticky when we arrived so we had to clean everywhere and the cooker well what can I say about that it was ridiculous the bed wasn't comfy as my partner is disabled and it caused her a lot of problems for the rest of the stay