1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
We were met by Leda at reception who was very friendly and pleasant. She asked the nature of our visit and we explained it was my Partners Birthday. we then went out for lunch as our room was not ready as we arrived early. On our return we checked into our room and found a bottle of Preseco in our room, a lovely birthday card and a lovely personal message written on the mirror in lipstick. This was such a lovely touch and my partner was blown away by Leda's amazing customer service to such an extent it brought a tear to her eye. Leda is a true asset to the hotel and is the reason our stay at the Holiday Inn will forever be memorable. The hotel itself was well located and the room pleasant. Our only complaint was the AC was working in heat mode only with no cooling function.
Negative section of review
AC was not working in cooling mode.
Positive section of review
The room was pristine, spacious (not just for London, but anywhere!), tastefully decorated and very comfortable bed. Location is great - 10 minutes from Farringdon station, 30 minutes walk or a short bus/cab ride to theatreland. The pub itself is excellent, clean, beautifully decorated, has a good menu of well presented food and the staff are great. Definitely coming back. Many cuts above your normal London stay.
Negative section of review
The stairs are not for the faint-hearted and there's no lift, so not appropriate if you have mobility issues. We were on the top floor, but it was worth the climb!
Positive section of review
The friendliness of the staff. The room was v comfortable. The restaurant food was delicious.
Negative section of review
The curtains in the room could do with some attention re stopping chinks of light. Check out could be easier, easing the pressure on the 2 inadequately sized lifts.
Positive section of review
Bed was comfortable. Location was good. Easy 10 minute walk to train stations.
Positive section of review
Plentiful breakfast in a central location accomadation.
Negative section of review
Nothing
Grantown on Spey, United Kingdom
Positive section of review
Great room, helpful staff and fabulous food.
Negative section of review
Dinner Menu could have been more extensive.
Positive section of review
Very comfortable and excellent location.
Positive section of review
The cleanliness. Comfy bed
Positive section of review
Everything
Negative section of review
Location