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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Fantastic value for money for the quality of the room, the location, the upmarket feel. Very friendly and easy check-in too. Room was exceptionally clean and also spacious. They put a box of chocolates in the room for my birthday which was a nice touch.
Negative section of review
No fridge or coffee machine in the room. For a more upmarket hotel I’d say this is a requirement nowadays, even in more basic rooms. I visited a few years ago and they had a lovely upstairs terrace bar which has unfortunately closed down. I really hope they reopen this as it provided a more exclusive setting for a drink after dinner.
Positive section of review
Wonderful location, very friendly, very polite staff, lovely, cosy room though on the small side, and a fabulous breakfast. Would come again!
Negative section of review
Nothing!
Positive section of review
Staff very welcoming. Briony took good care of us at breakfast. Evening meal was very good. Rooms were comfortable
Negative section of review
Bathroom a little dated and the drumming lesson downstairs on the Monday afternoon very loud and annoying when it was the same beat.
Positive section of review
Breakfast was good. I do not eat gluten but they had gluten free bread. Breakfast was lacking soija yoghurt.
Negative section of review
Soya yoghurt for breakfast.
Positive section of review
The pub is amazing with great variety of quality food and drinks! The rooms were clean and tidy.
Stratford-upon-Avon, United Kingdom
Positive section of review
The Spa was fantastic the room was good and being allowed our dog was very helpful.
Negative section of review
The food was not of a high standard and was not expected from this quality of hotel. The bread with the soup was everyday and the home made bread was at an extra 5 pounds. I am not encouraged to use a Best Hotel brand again. No effort was made to the format of the food on th plate, other B and B's serve better food. Very disappointed.
Positive section of review
Fantastic location with a view of Glastonbury tor from our pod.
Positive section of review
Location and cleanliness
Negative section of review
Bed was a bit hard and only had 1 pillow each
Positive section of review
Very expensive and dirty
Negative section of review
The price was very expensive for a dirty shower screen and no food included
Positive section of review
Great place to relax
Negative section of review
Midges