1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Self check-in and check-out worked just fine. Didn't see a single member of staff but didn't need to. This is not a luxury establishment but was clean and comfortable. Room even had iron and ironing board which was handy.
Negative section of review
Some noise from other guests. Prices for hotels in Edinburgh have gone crazy. This was the cheapest option but still seemed a bit expensive for what you get.
Positive section of review
The room was good plenty of storage space for clothing. The evening menu and bar snacks excellent and staff were pleasant and made time to talk with you. Location good for visiting Three Counties Showground
Negative section of review
The bed was extremely hard, but this was sorted out with staff assistance. The full English breakfast was rather greasy.
Positive section of review
great deco and location, located close to our appointment and the darkened room help with the relaxing atmosphere
Positive section of review
Well located for the NEC, staff were friendly and helpful, room was spacious.
Negative section of review
Room was incredibly hot, 1st floor but window opened onto a flat roof, so didn't feel as safe as it could. No iron within the room.
Positive section of review
Very helpful staff. Nice clean Hotel good location
Positive section of review
i had a room in the annexe it was nice and quiet
Negative section of review
advertised as a bar/ restaurant the place doesnt sell food or drink the bed was really hard and lumpy pillows it was a hot few days when i stayed and the heating system couldnt be turned off. it took nearly 20 minutes to have a 5 minute shower due to the very weak water supply
Positive section of review
The place has potentiel The rooms were clean.
Negative section of review
We slept in the rooms on the last floor, that might not representent the experience other guests have in the lower floors.. - Poor service: you have to chase the personnel to get anything (including your change when they take your money for the sleeping bags). - the walls are super thin, you litterally hear everything (every snore, every fart, every throw up) coming from our drunk neighbors (the hôtel's of course not responsible for their behaviour, they are however responsible for poor isolation). - The whole concept of asking customers to pay extra for sleeping bags instead of sheets IS really strange for a hotel. - Poor value for money. Ou experience ressembles more the experience of a hostel than a hotel, and we were clearly overcharged (56 pound + 10 pounds for sleeping bags).
Positive section of review
Excellent location, very well equipped
Positive section of review
The view is amazing
Negative section of review
No soap in the bathroom all bottles were empty.
Positive section of review
Great location
Negative section of review
Shower head fell apart as did the toilet seat .. No biggie
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