1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
I was disappointed I bought it for my sons birthday for him and his wife they never get away on there own so I thought it would be a special treat but they had the Southampton football team there so they had couldn’t get in the room to 7 o’clock it wasn’t very clean so they went down and complained and come home they have gave them another night but it won’t be his birthday very very disappointed
Negative section of review
They had run out of champagne and a lot of the food
Burley in Wharfedale, United Kingdom
Positive section of review
It was in a great location for our stay. The accommodation had everything we needed and was very comfortable. We had forgotten shampoo and it was lovely that there was a box of toiletries for us to use, this was very helpful. The customer service was fantastic. I message the host to say I couldn’t find the hair dryer and he ran one up to me asap.
Negative section of review
It could have done with having a bit more of a clean. I found crumbs on the stairs and some cobwebs, but the rest of the place felt really clean. The only other thing I’d suggest would be a toilet brush in the bathroom.
Positive section of review
The food served there is truly exceptional… Graham is a wonderful host and an even better chef! I’ll very happily stay and eat there again any time I’m in the area. All the staff are super friendly and nothing is too much trouble.
Negative section of review
The hotel has been open for a good while, and I know that since Graham has taken it over he has embarked upon on a program of updating it… I don’t doubt that he will continue with this and produce an idyllic place to stay when in that beautiful area.
Positive section of review
Lovely old building and rooms right in the centre of St Andrews. Room was really sunny and had a wonderful view of the beach! Breakfast was superb, nicely presented and all the staff also lovely.
Negative section of review
Shower rooms seemed mostly labelled as for males only - need to wait and be quick in the mornings to get a shower! Once in, the shower was great though.
Bowness-on-Windermere, United Kingdom
Positive section of review
The apartment is very comfortable, good location, clean. Thank you for the prosecco
Negative section of review
The check out time is too early. Tea, coffee,sugar etc would be useful
Positive section of review
Historic character. Elegance. Convenient location close to the Victoria Station.
Negative section of review
The breakfast was very basic for the price. The room was noisy from the traffic noise.
Positive section of review
Staff were fantastic and friendly
Negative section of review
There was nothing I didn't like
Newcastle upon Tyne, United Kingdom
Positive section of review
bathroom a little smelly
Negative section of review
carpet in bedroom was old and tired looking.
Positive section of review
Clean and good location
Negative section of review
Warm, lift did not work and it was a long walk to the room from reception
Clacton-on-Sea, United Kingdom
Positive section of review
Room good value
Negative section of review
Problem with key card being turned of second day , which caused a problem as i had an autistic child which me and ir caused a melt down
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