1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Beautiful hotel. Decor dated but immaculately clean and maintained. Such incredible value for money. There's a spa and gym, breakfast was included and was delicious. Staff were lovely and full of knowledge about this amazing Victorian hotel. It even has a lift that goes down to beach level. But this is a historic fact, not available for use at the moment.
Negative section of review
Like I say, decor a bit dated, but immaculately clean and maintained
Pateley Bridge, United Kingdom
Positive section of review
Welcoming staff,lovely room good shower and nice toiletries. Fantastic breakfast secure bike storage.
Negative section of review
Nothing.
Positive section of review
Spacious, rooms were great, comfortable. Perfect location to where we needed to be. Loved it.
Negative section of review
Nothing
Positive section of review
Welcoming staff,good shower comfy bed nice toiletries secure bike storage.
Negative section of review
Nothing!
Positive section of review
the property was super clen, weel equipped and location was good for us
Negative section of review
the house was cold and we did not manage to use the heater as it was preset or controlled from a distance
Positive section of review
Friendly helpful staff clean comfortable room 😀
Negative section of review
Not ideal location for Manchester cost us £50 in taxi's getting to and from venue for concert
Positive section of review
The family room was very good
Negative section of review
First time i stay in a hotel that I'm not allowed to leave the luggage after checking out. I do think the hotel must review that rule. I travelled with my family and took everything to the beach with me was not an option. The hotel opened an exception for me which i appreciate, but i do not think this should be an exception, in particular if you travel by train. I like the hotel but will not stay there again if i travel by train (by car it's fine you can leave in the car) and everyone who asks for recommendation i raise this point because for many people is a no-break.
Positive section of review
Very well maintained.
Negative section of review
No toiletries in the washroom.
Newcastle upon Tyne, United Kingdom
Positive section of review
Clean and modern
Negative section of review
Location a little out of the way
Positive section of review
Location
Negative section of review
Nothing