1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Pretty much everything ! Spacious, exceptionally clean. Lovely little touches like Oban whisky drinks and tea cakes. Great location and fabulous views, loved watching the boats come in and all the harbour lite up at night . A truly memorable stay ! The shower was great and bed super comfy too
Negative section of review
Very warm fan or air conditioning would have been good so we didn’t need to open the window as we were facing the main road
Positive section of review
Room fine a bit cluttered as given a family room 🥲 everything else ten out of ten We must apologise as we said we haven’t received a breakfast voucher when we went for breakfast found it when we got home sorry
Negative section of review
If staying longer we wouldn’t have liked so many beds for 2
Positive section of review
Suitable for my needs, ideal location to drive to local locations I needed to visit, lovely countryside position. Joe was very helpful and friendly I think it must be a fun place to stay for a family holiday .
Negative section of review
Found the bed uncomfortable so did not sleep well.
Positive section of review
It is a lovely house just on the road to Lindesfarne Island. There is a hotel next to it with a pub so you can eat in. The location is very good and acceptable. The interior is beautiful. It was cozy.
Negative section of review
They have turned off our heating on the second day adjusting it to 22 degrees calcium. We could put more than that as it was locked. 22 was cold to us. It was ridiculously rude of the owner as we pay enough to decide what temperature is good for us. Also no answering after 10pm and before 10am. If you need something you are lost.
Positive section of review
Excellent support from staff for medication needed (eye droplets) from Jessika and Giorgio. They were incredibly effective with their patience and support. I will never forget, thank you.
Positive section of review
A lovely place to stay. Clean, tidy and comfortable. We'll positioned for the centre of Richmond. Highly recommended.
Negative section of review
Nothing
Positive section of review
Location ideal, property was clean and presentable, suited our needs perfectly
Negative section of review
Leaking cold water tap in kitchen needs sorting.
Positive section of review
Lovely old hotel set in a great location with bars and restaurants very nearby
Positive section of review
Nice old buildings, Beautiful area.
Negative section of review
Poor staff don’t know what they’re doing. I feel sorry for them because either they have zero common sense or they are not being trained. Usually crap service is a lack of training! The spa was average, considering as guests we still had to pay to use it. Not enough loungers, things not working or broken. Not which spa appointments to fulfill customer ness
Positive section of review
Very clean and organised
Negative section of review
Parking should be free