1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Staff friendly.The Hotel is kept very clean.Could improve on the options for Breakfast.Great location. Would recommend to stay for short visits.Convenient bus stop close by and easy access to town centre.
Negative section of review
Did not know that parking charge had increased to 10£/day.The shower space is particularly very small.
Positive section of review
Staff are very friendly and helpful. The dinner and breakfast were lovely. Bed was big size and comfortable. Outside are lovely gardens perfect for summer time drinks and socialising.
Negative section of review
Squeaky floor in the room above. Really impacted on our stay. Make sure to ask not to be in a room with this problem. It is quite an old building, but this was not good.
Positive section of review
Owner was friendly and breakfast was served quickly and choice of hot or cold breakfast was very good.
Negative section of review
Difficult parking unless you arrive early each day.If staying at the front of the hotel the noise from two bars opposite can be annoying.
Brighton & Hove, United Kingdom
Positive section of review
The apartment is in a great location near amenities at the marina and buses into town centre
Negative section of review
The apartment was booked from Friday until 10am on the Monday. We received a message on the Friday to say sink in kitchen is blocked unable to use, plumber has been and put some stuff down it. These things happen and we made it work for us. There was no tickets for the barrier so had to pay to leave on the first night until i sorted extra tickets myself the following day leaving a stash for future guests. We then have another message to say carpet people are coming Monday morning, didn't think much of it until the carpet men show up to tell us we had to leave at 8am as it needed to be empty for them to complete the works (they was under the impression the flat was empty!) It was a rush to pack up and leave and frustrating our train wasn't until 11. This ruined our weekend away and what is more disappointing is the owners believe this is acceptable as a brief message was sent once we had arrived.
Positive section of review
Choice of food and drink on our app arrived speedily by friendly team members
Negative section of review
It was difficult to find a parking space and our room was up many flights of stairs which became tedious
Positive section of review
Good location. We all enjoyed the food in the restaurant
Positive section of review
Location Bed really comfortable
Negative section of review
Facilities not even across the units - no toaster / tea towels in ours Tv complicated and no non streamed tv ! Bathroom door doesn’t open properly as bath suite too big
Positive section of review
Close to airport
Negative section of review
Rather tired premises. Could not shower in room 1. Temperature control not working and it was scalding hot
Positive section of review
Good breakfast
Negative section of review
Room very small and hot with no full length mirror, fridge or complimentary water.
Positive section of review
Staff
Negative section of review
Parking, dirty, bad value for money.
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