1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Exceptional guest house,everything you need and more,loads of little touches that make the difference,very clean and view from room window was unbelievable, will definitely be back to Mackays ❤️
Negative section of review
There was absolutely nothing not to like about this accommodation
Positive section of review
Our room was big and very clean, bed was very comfortable, all the staff were very friendly, helpful and informative . Hotel is in a quiet location.
Negative section of review
Only that the decor needs updating.
Positive section of review
Really enjoyed our stay,lovely clean room and so close to the seafront.Nikki was lovely,so friendly and welcoming
Negative section of review
Everything was fine.No issues at all
Newcastle upon Tyne, United Kingdom
Positive section of review
Quite reasonable for the price we paid. Room was a bit stuffy, but they provided a small fan. Quite alright.
Negative section of review
Floor could've been slightly cleaner.
Positive section of review
Room good very comfortable. Breakfast excellent. Location and grounds excellent.food well presented.
Negative section of review
Service in dining room erratic. Not sufficient staff on occasion.
Richmond upon Thames, United Kingdom
Positive section of review
The room overall was excellent, staff very friendly. The location for Kew Gardens is excellent.
Positive section of review
Spa. Rooms modern feel. Staff attentive. Good to have breakfast included in price. Location.
Negative section of review
Noisy road outside & loud music from birthday party below. Couldn’t keep blind up for light as folk walking by could see right in the window.
Positive section of review
Lovely location and excellent breakfast. Room was small but comfortable.
Negative section of review
Nothing
Positive section of review
My stay was unacceptable due to room cleanliness and staff rudeness
Negative section of review
As above
Positive section of review
Chalet was clean
Negative section of review
Exterior and park very tired and aged, also a bloody great big forestry site next to it