1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Very pleasant welcome from the staff. The hotel is ideally placed for getting to the station - it's a short walk, and one that my mother managed with relative ease despite needing to use a walking aid.
Negative section of review
The TV didn't work. There was a bad smell from the plumbing in both rooms, but particularly the accessible room.
Positive section of review
Location is excellent, it was room only as I was meeting friends in another hotel, i didn’t have breakfast or use any facilities, but was very pleased with the room spacious comfortable and clean
Negative section of review
N/A
Positive section of review
Great location. The beaches and parks were 500m or less away, and there were plenty of shops nearby including a supermarket within easy walking distance.
Negative section of review
The keypad on the lobby door was a little tricky to get in, it took us 4 attempts before eventually managing to get in, it would not be ideal for older folks who have poor eyesight. Most rooms are upstairs so if you have trouble with stairs it may not be the best place to stay.
Positive section of review
Facilities were great nice room lovely style, friendly staff, extremely close proximity to Old Trafford which was what made me select hotel.
Negative section of review
There are 2 different styles of double rooms with a sofa bed advertised on booking.com. We received the smaller of the 2 which I was slightly disappointed about but this is subject to availability so I completely understand & wasn’t a huge problem. This is the only negative I can take from my stay everything else was great.
Positive section of review
Right in the bay so lovely view from our room. Good breakfast in large dining room.
Negative section of review
Bar area not great.
Positive section of review
Location ,free parking,comfortable beds,good breakfast ,friendly owners.
Negative section of review
Bathroom was clean but a little tired,bath not very deep.
Positive section of review
Parking,nice sea view,room was dated but fine other than the Bed.
Negative section of review
Really liked the Grand Hotel but the bed we slepted in was shocking. Everytime you turned over in bed you was woken by the creaking of the bed frame. The mattress wasn't great either. I should have complained whilst I was there but we only arrived late and went early the morning afterwards.
Positive section of review
Personal touches, cleanliness, location
Negative section of review
The bed. Springs and bouncy, needs replacing
Positive section of review
Size of room & bathroom
Negative section of review
Pillows! View onto building sites was disappointing
Positive section of review
Comfort. Owner. Location