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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
This is a wonderful traditional hotel set in a glorious location immediately adjacent to a river. It was easy to find - excellent parking. The staff team was very welcoming and very helpful. My room was spacious with a very comfortable bed and a great view of the river. It was very clean. A good television. Nice Bath-shower. The breakfast was superb. The bar is very nice and not noisy. Wild swimming half a mile away along a lovely manmade river path. I shall definitely return.
Positive section of review
We loved this old, elegant hotel. Comfortable bed, clean bathroom. Specifically, we appreciated Vanessa’s help with our early check-in and her help with our bicycle storage. She is a delightful person, along with Lisa.
Positive section of review
Perfectly located near all local attractions. Sitting room and outdoor terrace were lovely. All the staff at the hotel were lovely and extremely helpful.
Negative section of review
Bathrooms were quite small. Shower sometimes unreliable from time to time.
Positive section of review
The hotel is close by the city but is relatively quiet for London. The room itself was quite comfortable.
Negative section of review
The check in process was poor especially having pre checked in. The phone in the room was disconnected and the lighting in the room made the reconnection a little frustrating. Room service had to be paid on the spot which I’d never encountered before. The hotel price itself was pretty steep but London overall seems to be getting overpriced and I would avoid unless having to be there for work.
Positive section of review
Nice location central to bars and restaraunt a. Lovely staff and great service.
Negative section of review
Room was a bit small but you do have options to upgrade if necessary.
Positive section of review
Delicious breakfast and comfortable bed. Wish i could of stayed longer
Positive section of review
Charming hotel , rooms spacious, delicious breakfast’s .
Positive section of review
Superb environment and staff who do their best
Negative section of review
We had 2 rooms.. The heating did not work in the suite and in the other it was the heating in the bathroom that did not work. On the other hand, at this price, one could imagine that we would save elderly people from lugging their luggage up a very steep staircase. The staff is too few to help so why not provide an elevator or a freight elevator. If it is not possible inside, it could be installed at the back of the building where you can already see from the corridor huge pipes (ventilation or heating probably)
Positive section of review
Wonderful dinner & breakfast
Negative section of review
Place looking a bit tired needs some tlc
Positive section of review
The industrial look
Negative section of review
The early morning noises