1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Great Yarmouth, United Kingdom
Positive section of review
The room was clean and tidy, value for money, would Definity stay here again. Would recommend to friends and family A+++
Positive section of review
I loved our stay. It is so spacious and everything is high spec. I didn't want to leave and will certainly return.
Negative section of review
Nothing
Positive section of review
Breakfast was more than adequate for continental. Good proximity to the beach and amenities.
Negative section of review
Bedroom had a bad musty smell - it had not been aired properly. The curtains didn't close properly therefore letting in morning light too early. The bed was the worst I had ever slept on. The mattress had springs that stuck into your back and legs. Old , very soft and poor quality. I did not sleep all night. I felt that this room was not used very often. Another issue was that on arrival the manager said - as you have booked with booking.com we are unable to change your room. You have the room they have allocated and we can't change it for you. I found this odd, that, in spite of the room being of poor quality , they didn't relocate us?.It felt like he was already making excuses for the room. On arrival also he asked for the outstanding balance payment in cash. I have no problem with this , just was expecting this - was this so we couldn't make a claim back? Also only breakfast staff in the mornings therefore no one to speak to.
Positive section of review
It was clean and very comfortable. Super easy to check in and great location.
Negative section of review
Nothing!
Positive section of review
The location was good and the bedroom was very big and comfortable
Negative section of review
You had to pay extra for the pool between the hrs of 9am and 5pm £25 per person which we did not know until we had checked in. When you pay £210 per night you expect the use of the facilities as the pool and spa where. One of The main reasons I booked . Also the photos flatter the hotel as it the location which is the best thing about it. I won’t be returning
Positive section of review
Breakfast was delicious, plenty choice and staff were attentive,
Positive section of review
It was in a nice location and the room was quite spacious.
Negative section of review
The locks are done in a very strange manner and also my partner need to use the bathroom and the room very long to bring her use of toilet paper and even then only brought up two.
Positive section of review
Location and restaurant were great.
Negative section of review
Not much
Positive section of review
The location
Negative section of review
The staff
Positive section of review
Location
Negative section of review
Internet