1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
I stayed the night before the Etape Caledonia road cycling event. I loved that they had setup for the event with a secure bike storage space, early 5am breakfast/checkout, and allowed me to park in their car park after checkout until after the event. The place is a castle on top of a hill with majesty views out the window and the property has pretty ponds and gardens, very scenic.
Negative section of review
Some small nitpickings were that the room was very hot so had to open windows overnight, would have liked power sockets next to the bed, and the elevator ran a bit slow so sometimes had to wait a while.
Positive section of review
Nicely decorated, comfortable bed and very close to town centre .Higly recommended .
Positive section of review
Well placed for all amenities great room. Bar downstairs stopped music at 1030pm.
Negative section of review
Nothing not to dislike.
Positive section of review
The position in York centre with on-site garage. A comfortable bed.
Negative section of review
The restaurant food was very disappointing, representing poor value for the evening meal. There are many, far better alternative eateries nearby in the city centre. Small bedroom where the bathroom only featured (quite useless) fixed soap dispensers.
Positive section of review
Superb location and a very comfortable and traditional hotel
Negative section of review
Nothing to dislike
Positive section of review
The Staff without exception were polite friendly and helpful
Positive section of review
Clean warm comfortable room with friendly staff
Negative section of review
Nothing to dislike
Positive section of review
Location, clean.
Negative section of review
Bit of a rabbit warren
Positive section of review
Great studio.
Negative section of review
Just one lift for many guests. 9 floors..
Positive section of review
Everything
Negative section of review
No tea or coffee sachets just a suggestion otherwise exceptional, could have done with a brew in the morning