1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Quality of food and refreshments provided. Access to refreshments at any time. Attentive host. I was a solo traveller and booked a room with a shared bathroom. I had no issue with this; bathroom was spotless and remained so during my two day stay.
Negative section of review
No comment to make.
Positive section of review
Very friendly staff . Room was perfect for a one night stay before heading to Bristol airport . Enjoyed a pub meal and a few drinks in a traditional pub rather than opting for big chain at the airport .
Negative section of review
WiFi was fine in the bar but we could not use the WiFi in the room despite trying numerous times . We were in room 5 downstairs and unfortunately the person in the room above was walking around constantly from 2:00am for over an hour and with a very squeaky floor/ ceiling , sleep with difficult . Best option would be one of the 3 upstairs rooms 1-3 .
Positive section of review
Lovely location and very friendly, helpful hosts. A beautiful apartment with lots of character and charm. It served us well for a weekend visit.
Negative section of review
N/A
Positive section of review
Location great. Lovely old style manor house - type hotel. Really enjoyed the decor and class. Nice people running the hotel too.
Positive section of review
The hotel was very clean location is great the only down side was the bed was not a comfortable mattress.
Negative section of review
The bed
Positive section of review
Excellent friendly helpful staff and great attention to the details of accommodation and catering
Negative section of review
Nil
Positive section of review
The restaurant staff and wood was very nice
Negative section of review
I accidentally booked an accessible room rather than a normal one so this was not a great start. The bathroom smelt of urine, maybe stale urine. The room smelt stale. Remote control was not working, when I called reception was asked to come to reception to get batteries. I would have thought they would come and help.
Newcastle upon Tyne, United Kingdom
Positive section of review
Location and friendly staff
Negative section of review
It is not clear this is not in the hotel - parking up a hill and uncomfortable living area for 3 people
Positive section of review
Close to cathedral
Negative section of review
Bathroom was dreadful
Positive section of review
The setting
Negative section of review
Nothing