1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Staff friendly and very helpful. Ideally located across the road from a magnificent beach. Facilities so good such as the bar etc that I did not need to go out. Plenty of parking facilities and well organised
Negative section of review
Nothing springs to mind
Positive section of review
Great little apartment, clean with everything you need. Good communication with the owner. Thankyou for the chocolate and brioche, a lovely little touch. Would definitely recommend and would stay again 😊
Positive section of review
The location was great & so quiet. The cottage is beautifully decorated & once Jane sorted the hiccup with the tv , everything was perfect. Lovely place & lovely people. Many thanks
Positive section of review
The staff were brilliant! The location was great! The breakfast was delicious with lots of options available.
Negative section of review
We had ants in our room, on my bed in particular, I woke up with a bite on my face. There were also “hairs” in our bathroom! I spoke to Gemma at reception and she was very accommodating about it. She said she would arrange a £50 refund via Booking.com.
Positive section of review
Bathrooms were stunning, beds were lovely and the location was brilliant for the Excel centre.
Negative section of review
On arrival the curtains were broken and hanging down and there was laundry drying in the main room. I contacted the management who asked me to fold the laundry away, then stopped texting me when I insisted they sort the problems out. Some of the kitchen equipment was poor and it was like a jumble sale of different cups. The frying pans were poor and no tin opener. There was paneling missing off the shower and I found food wrappers under the settee and the electric bin didn't work.It says it luxury Apartments which sadly it wasn't due to lack of attention to detail.
Positive section of review
The property was self catering , but the hosts had supplied some basics which was fabulous !
Negative section of review
Nothing , they have thought of everything !
Positive section of review
Victor was a lovely host and the property was beautiful. He made us feel right at home!
Southwater, United Kingdom
Positive section of review
Beautiful location Quiet and perfect getaway
Negative section of review
No WiFi
Positive section of review
The location is perfect.
Negative section of review
The room and a bathroom weren’t very clean.
Positive section of review
Good hotel and parking.
Negative section of review
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