1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Welcoming staff - decent evening meal & reasonably priced car parking
Negative section of review
All that money but no bath! Quite a lot of people, particularly slightly older guests have back trouble and standing in a slippery shower can be quite achallenge hwereas a bath is relaxing and good for our backs. I suggest having baths in the rooms as the norm, and asking people if they would prefer a room with only a shower. This would then not discriminate against the older customers.
Positive section of review
Location and car parking facilities. Staff helpful
Negative section of review
Our first room had very poor Wifi ,room had dead flies in window sills and paint flaking from the ceiling corniche. We did however have much better Wifi when we changed rooms it was bigger and no dead flies! The TV's are rubbish and complicated to use. Instructions on how to use would be helpful.
Positive section of review
That breakfast was good and you had choices
Negative section of review
Clean the stairs to the Spa
Positive section of review
Location ideal relaxed friendly staff
Negative section of review
Heavy traffic can be minor irritant in bedroom
Positive section of review
Lovely room, great location.
Negative section of review
Nothing.
Positive section of review
Everything was perfect
Negative section of review
Couldn't fault it
Positive section of review
The location was great
Negative section of review
Absolutely filthy. It felt scuzzy
Positive section of review
Close to the airport
Negative section of review
Nothing
Positive section of review
Location beautiful
Negative section of review
Rooms average; no a/c; small beds (superior room); instant coffee, no machine; some flaws in bathroom (no brush, handle toilet weak) bar above swimming average: 3 burned pizza's; swimming pool nice, but some times too busy (around 20 in pool), no changing rooms; coffee in restaurant for bf is bad, tea in Scotland is always from cup? No nice presentation with e.g. tea pot, real tea? For this price a bummer
Stratford-upon-Avon, United Kingdom
Positive section of review
N/A
Negative section of review
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